Difference between revisions of "Gallagher"
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This article is to describe the configuration of the Zenitel device to work with the Gallagher solution. | This article is to describe the configuration of the Zenitel device to work with the Gallagher solution. | ||
| − | =Functionality= | + | ==Functionality== |
Available from Gallagher 8.80 | Available from Gallagher 8.80 | ||
| Line 12: | Line 12: | ||
Stations can be monitored for their connection to the network and generate an alarm if disconnected<br> | Stations can be monitored for their connection to the network and generate an alarm if disconnected<br> | ||
| − | =Configuration= | + | ==Configuration== |
| − | ==Turbine== | + | ===Turbine=== |
[[File:gallagherdak.PNG|thumb|500px|left|DAK Settings]] | [[File:gallagherdak.PNG|thumb|500px|left|DAK Settings]] | ||
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
| Line 19: | Line 19: | ||
No other configuration is required. | No other configuration is required. | ||
<br> | <br> | ||
| − | ==Gallagher== | + | ===Gallagher=== |
| − | [[File:gallagherconf.PNG|thumb|500px|left| | + | [[File:gallagherconf.PNG|thumb|500px|left|Gallagher SIP configuration]] |
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
Each station should be programmed as <code>sip:default@<IP Address></code> | Each station should be programmed as <code>sip:default@<IP Address></code> | ||
<br>Refer to the Gallagher Documentation for more information regarding the setup for SIP Intercom. | <br>Refer to the Gallagher Documentation for more information regarding the setup for SIP Intercom. | ||
| − | =Known Issues= | + | |
| + | == Troubleshooting == | ||
| + | |||
| + | * Ensure that Port 5060 is open in the firewall for the Gallagher Server | ||
| + | * Ensure that there is no SIP ID configured in the Zenitel device. | ||
| + | ** If a SIP ID is to be configured in the Zenitel device, the Gallagher programming must be changed to match, i.e. [[sip:10@192.168.10.147]] for SIP ID 10 | ||
| + | |||
| + | <br /> | ||
| + | ==Known Issues== | ||
*Due to the lack of Registration, the device will behave as if it's unregistered. | *Due to the lack of Registration, the device will behave as if it's unregistered. | ||
| + | |||
<br> | <br> | ||
[[Category:3rd party integration]] | [[Category:3rd party integration]] | ||
Revision as of 09:19, 4 November 2022
This article is to describe the configuration of the Zenitel device to work with the Gallagher solution.
Functionality
Available from Gallagher 8.80
The Gallagher server acts as a SIP client with no registration.
It accepts unsolicited Direct IP Calls and routes these calls to workstations.
Workstations can answer the call and receive audio and video via the GUI.
Workstations can place a call and receive audio and video via the GUI.
Calls can be placed on hold.
Calls can be transferred to other operators.
Stations can be monitored for their connection to the network and generate an alarm if disconnected
Configuration
Turbine
The DAK key needs to point to the IP Address of the Gallagher Server
No other configuration is required.
Gallagher
Each station should be programmed as sip:default@<IP Address>
Refer to the Gallagher Documentation for more information regarding the setup for SIP Intercom.
Troubleshooting
- Ensure that Port 5060 is open in the firewall for the Gallagher Server
- Ensure that there is no SIP ID configured in the Zenitel device.
- If a SIP ID is to be configured in the Zenitel device, the Gallagher programming must be changed to match, i.e. [[1]] for SIP ID 10
Known Issues
- Due to the lack of Registration, the device will behave as if it's unregistered.