Difference between revisions of "2-2e. Event Trigger - Event Handler (solution)"
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(→Toggle Call Request Forwarding:) |
(→Toggle Call Request Forwarding:) |
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The full action string is: | The full action string is: | ||
− | IF %udd(1) | + | IF %udd(1) |
− | $SCRT L101 L103 | + | $SCRT L101 |
+ | RCO 3 OFF | ||
+ | LOG "Control Room: Call Forwarding turned off" | ||
+ | WUDD 1 1 If UDD is different from "0" (i.e. the Call Forwarding is active) | ||
+ | STOP | ||
+ | ENDIF | ||
+ | $SCRT L101 L103 | ||
RCO 3 ON | RCO 3 ON | ||
LOG "Control Room: Call Forwarding active" | LOG "Control Room: Call Forwarding active" | ||
WUDD 1 0 | WUDD 1 0 | ||
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Revision as of 13:54, 7 November 2013
Solution
Call setup:
- The Entrance and the SOS Point should be configured to make a Call Request (623 + 101) to the Control Room.
- The Control Room should be configured as a CRM (Control Room Master), the DAK display should be enabled, and the Navigation Keys should be used for call queue navigations.
Toggle Call Request Forwarding:
- When dialing the event trigger number 9533, or when pressing a DAK key programmed to 9533 on the Control Room station, the following features should be toggled ON/OFF every time the number is activated:
- Turn on/off Call Request Forwarding from Control Room station 101 to station 103 (M. Larsen), so that all new call requests will be forwarded to station 103. Use the command "$SCRT" for this.
- Turn on/off a lamp (use RCO 3) to signal that call forwarding is active
- Write to the System LOG that the call forwarding has been activated/turned off. Use the LOG "..." statement.
The full action string is:
IF %udd(1) $SCRT L101 RCO 3 OFF LOG "Control Room: Call Forwarding turned off" WUDD 1 1 If UDD is different from "0" (i.e. the Call Forwarding is active) STOP ENDIF $SCRT L101 L103 RCO 3 ON LOG "Control Room: Call Forwarding active" WUDD 1 0
Program DAK 1 and DAK 2 of the Control Room station with the codes for Call Forwarding on (9533) and Call Forwarding off (9534), and add an appropriate display text.
Verify that:
- Call Forwarding is turned on and off
- RCO 3 is turned on and off
- The Call forwarding on/off is logged in the "System Log" (AlphaWeb: System Monitoring -> Logging. It might be that logging has to be enabled first: System Configuration -> Logging).