Difference between revisions of "Substations calling external telephone(s)"
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This article describes how substations in the AlphaCom can be configured to call external telephone number(s). | This article describes how substations in the AlphaCom can be configured to call external telephone number(s). | ||
− | * If all lines in the SIP gateway are busy, the call will be queued. When the line becomes free, the call will automatically | + | * If all lines in the SIP gateway are busy, the call will be queued. When the line becomes free, the call will automatically progress. |
* Multiple phone numbers can be defined. If the first phone doesn't answer within a preset time, the call can be routed to a second (and a third...) phone number. | * Multiple phone numbers can be defined. If the first phone doesn't answer within a preset time, the call can be routed to a second (and a third...) phone number. | ||
Revision as of 15:03, 24 August 2018
This article describes how substations in the AlphaCom can be configured to call external telephone number(s).
- If all lines in the SIP gateway are busy, the call will be queued. When the line becomes free, the call will automatically progress.
- Multiple phone numbers can be defined. If the first phone doesn't answer within a preset time, the call can be routed to a second (and a third...) phone number.
Configure the Call Button of the substation
The call button can be configured in two different ways to dial a preconfigured phone number.
Let's assume that the prefix to the external phone line is "0", and the phone number to call is 987654321.
Alternative 1:
Start the string with a "T", thenthe prefix number "0", then "w" or "W", followed by the phone number. "w" introduces a 0.5 second pause, while "W" introduces a 1.0 second pause. See Play DAK Feature for further details.
Alternative 2: