INCA Video Doorstation LED Indicators: Difference between revisions
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'''Blinking at 1 second intervals:'''<br> | '''Blinking at 1 second intervals:'''<br> | ||
Station | Station cannot register to the server/controller | ||
Possible reasons: | Possible reasons: | ||
* | * Invalid network settings (IP address and network mask) in the device | ||
* Wrong | * Wrong or missing account settings (Server IP, directory number, password..) | ||
* | * Failing to register due to missing license in the server | ||
* | * The server is offline | ||
* Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP) | |||
If the server is on a different subnet, check that | |||
* A valid Default gateway is defined | |||
''' | '''No blinking:'''<br> | ||
Possible reasons: | Possible reasons: | ||
* Station | * Station connected and registered to the server/controller | ||
* | * Station not powered up (if no other LEDs are active) | ||
''' | '''Blinking at 5 second intervals:'''<br/> | ||
{{Note| This LED behaviour only applies in ICX-AlphaCom mode}} | |||
Station connected but NOT registered in the ICX-AlphaCom | |||
Possible reasons: | Possible reasons: | ||
* Station | * Station has not been programmed in AlphaPro | ||
* Missing IP Station license in ICX-AlphaCom | |||
[[Category:Station Indication LEDs]] | [[Category:Station Indication LEDs]] | ||
Latest revision as of 11:44, 20 November 2020
Station LED
The Station LED is integrated into the call button on the IP Video Doorstation.
Blinking at 1 second intervals:
Station cannot register to the server/controller
Possible reasons:
- Invalid network settings (IP address and network mask) in the device
- Wrong or missing account settings (Server IP, directory number, password..)
- Failing to register due to missing license in the server
- The server is offline
- Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)
If the server is on a different subnet, check that
- A valid Default gateway is defined
No blinking:
Possible reasons:
- Station connected and registered to the server/controller
- Station not powered up (if no other LEDs are active)
Blinking at 5 second intervals:
Station connected but NOT registered in the ICX-AlphaCom
Possible reasons:
- Station has not been programmed in AlphaPro
- Missing IP Station license in ICX-AlphaCom
