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INCA Video Doorstation LED Indicators: Difference between revisions

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'''Blinking at 1 second intervals:'''<br>
'''Blinking at 1 second intervals:'''<br>
Station has no connection to the ICX-AlphaCom Server.
Station cannot register to the server/controller


Possible reasons:
Possible reasons:
* No connection to Ethernet
* Invalid network settings (IP address and network mask) in the device
* Wrong AlphaCom IP address configured
* Wrong or missing account settings (Server IP, directory number, password..)
* Invalid IP address
* Failing to register due to missing license in the server
* No gateway or wrong gateway to the ICX-AlphaCom Server
* The server is offline
* Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)
If the server is on a different subnet, check that
* A valid Default gateway is defined


'''Blinking at 5 second intervals:'''<br>
'''No blinking:'''<br>
Station connected but NOT registered in the ICX-AlphaCom Server.


Possible reasons:  
Possible reasons:  
* Station has not been programmed in AlphaPro
* Station connected and registered to the server/controller
* Missing IP Station license in ICX-AlphaCom Server
* Station not powered up (if no other LEDs are active)


'''No blinking:'''<br>
'''Blinking at 5 second intervals:'''<br/>
{{Note| This LED behaviour only applies in ICX-AlphaCom mode}}
Station connected but NOT registered in the ICX-AlphaCom


Possible reasons:  
Possible reasons:  
* Station connected and registered to the ICX-AlphaCom Server
* Station has not been programmed in AlphaPro
* Station not powered up (if no other LEDs are active)
* Missing IP Station license in ICX-AlphaCom


[[Category:Station Indication LEDs]]
[[Category:Station Indication LEDs]]

Latest revision as of 11:44, 20 November 2020

Station LED

The Station LED is integrated into the call button on the IP Video Doorstation.

IP Video Doorstation LED


Blinking at 1 second intervals:
Station cannot register to the server/controller

Possible reasons:

  • Invalid network settings (IP address and network mask) in the device
  • Wrong or missing account settings (Server IP, directory number, password..)
  • Failing to register due to missing license in the server
  • The server is offline
  • Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)

If the server is on a different subnet, check that

  • A valid Default gateway is defined

No blinking:

Possible reasons:

  • Station connected and registered to the server/controller
  • Station not powered up (if no other LEDs are active)

Blinking at 5 second intervals:

Note icon This LED behaviour only applies in ICX-AlphaCom mode


Station connected but NOT registered in the ICX-AlphaCom

Possible reasons:

  • Station has not been programmed in AlphaPro
  • Missing IP Station license in ICX-AlphaCom
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