Innovaphone PBX

Introduction

Zenitel intercom devices and IP speakers in SIP mode can be added to Innovaphone PBX, adding the benefits of critical communication being included in the overall communication solution, empowering users to handle incoming intercom calls, call out to intercoms, and include intercoms in conferences.

Main Functionality

• Works with Innovaphone PBX connected IP phones, Softphone or the Connect App.
• Inbound audio and video calls from Zenitel devices
• Outbound audio calls to Zenitel devices
• ​Hold/retrieve intercom calls.
• ​Transfer intercom calls.
• See intercom calls waiting.
• Trigger relay/output on intercom devices (e.g. to open door)
• Establish Call conference which includes Zenitel devices. For stations without keypad the conference needs to be set without a PIN.

Compatibility

The integration has been verified to work with Zenitel Firmware Version 8.0.0.3 and later and Innovaphone PBX Firmware Version 13r3 and later

Tested and verified devices

The following Zenitel intercom devices have been tested and verified with Innovaphone PBX:

• TCIS-2 audio door station
• TKIS-2 audio intercom kit
• TCIV-2+ video door intercom
• TMIV-1+ video mini door station
• TKIV+ video intercom kit
• CRM v.2 master station
• ITSV 4/5 desktop stations
• TFIE-2 industrial intercom

Zenitel offers product families, where devices share electronics across different station types. Thus, support for the abovementioned stations means that a family of products are supported:

Audio door stations and kits

• TCIS-1
• TCIS-2
• TCIS-3
• TCIS-5
• TCIS-6
• TMIS-1
• TMIS-2

IP speakers

• ELSII-10HM
• ELSII-10LHM
• ELSII-10PM
• ELSII-10WM
• ELSIR-10CM

Video door stations and kits

• TCIV-2+
• TCIV-3+
• TCIV-5+
• TCIV-6+
• TEIV-1+
• TEIV-4+
• TMIV-1+
• TKIV+

Master stations

• CRM-v2
• IP-CROR
• IPDM-V2
• IPDM-V2_P
• IPDMH-V2
• IPDMH-V2_P
• IPDMHP-V2
• IPDMHP-V2_P

Industrial stations

• TFIE-1
• TFIE-2
• TFIE-6

Desktop stations

• ITSV-4
• ITSV-5

Innovaphone PBX test results

innovaphone CTI ready

• Answer incoming call: yes
• Hold/Retrieve: yes
• Transfer: yes

innovaphone Reverse Proxy ready

• STUN: no
• TURN: no
• ICE: no
• SIP/TCP: yes
• SIP/TLS: yes

innovaphone WebRTC ready

• Codec G.711: yes
• Codec OPUS: no
• DTLS encryption: no

Supported Codecs

• G.722: yes
• G.711 a: yes
• G.711 y: yes
• G.723.1: no
• G.729A: yes
• Opus: no

DTMF Support

• SIP INFO (RFC2833)

Supports RFC3261 Digest Authentication Scheme (Section 22.4)

• Supports RFC3261 Digest Authentication Scheme (Section 22.4): no

This feature needs to be disabled in the server configuration for the Zenitel devices to registrer.

References

Full descriptions of configuration of Innovaphone PBX is found here: https://wiki.innovaphone.com/index.php?title=Main_Page