Difference between revisions of "Forward unattended Call Request (Event Handler)"

Revision as of 15:10, 30 October 2024

This article describes how an unattended Call Request can be forwarded to another station.

A more modern (and recommended) approach is to use the Automatic Search feature.

Software requirement:

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:

Start the mail timer when call request is received

Action commands:

$SMT L%1.dir W%2.tag Q10

When timeout, copy the mail to 1234 and delete own mail

Action commands:

$CPYM L%1.dir W%2.tag L1234
$DELM L%1.dir W%2.tag

If the target is is another node:

When timeout, copy the mail to 1234 in Node 4 and delete own mail

Action commands:

$CPYM L%1.dir W%2.tag L(4)1234
$DELM L%1.dir W%2.tag

@@ Line 1: / Line 1: @@
 {{AI}}
 This article describes how an unattended [[Call Request]] can be forwarded to another station.
-See also [[Calling multiple external telephone numbers in sequence]]
 A more modern (and recommended) approach is to use the [[Automatic_Search#Forward_unattended_Call_Request|Automatic Search feature]].
@@ Line 37: / Line 35: @@
   $[[DELETE MAIL|DELM]] L%1.dir W%2.tag
 }}
+== Related articles ==
+* [[Calling multiple external telephone numbers in sequence]]
 [[Category:AlphaCom Applications]]