Actions

Difference between revisions of "Call Transfer"

From Zenitel Wiki

Line 10: Line 10:
 
|'''Parameter 1''': || 0 = Inquiry (default) <br\> 1 = Blind transfer (from AMC 10.50)
 
|'''Parameter 1''': || 0 = Inquiry (default) <br\> 1 = Blind transfer (from AMC 10.50)
 
|-valign="top"  
 
|-valign="top"  
|'''Description''': || Put the current conversation on hold, and call the third station. Or with parameter 1 = 1 does a direct transfer to a third station or feature.
+
|'''Description''': || Put the current conversation on hold, and call the third station. Or with parameter 1 = 1 does a blind transfer to a third station or feature.
 
[[Image:Call Transfer.png|thumb|100px|Inquiry and Transfer of call]]
 
[[Image:Call Transfer.png|thumb|100px|Inquiry and Transfer of call]]
 
'''Inquiry:''' Procedure during conversation:
 
'''Inquiry:''' Procedure during conversation:

Revision as of 14:47, 2 February 2009

Feature: Inquiry call or Blind transfer
Default directory number: 2 - During conversation
Feature number: 55
Parameter 1: 0 = Inquiry (default) <br\> 1 = Blind transfer (from AMC 10.50)
Description: Put the current conversation on hold, and call the third station. Or with parameter 1 = 1 does a blind transfer to a third station or feature.
Inquiry and Transfer of call

Inquiry: Procedure during conversation:

  • Press 2 to put the station on hold, the station on hold will receive a busy signal
  • Dial the directory number of the third station and establish a second conversation
  • Press digit 2 again you can switch between the two conversations (Brokers function)
  • Press digit 3 to transfer the call and disconnect yourself, or alternatively, press C-key to cancel the first conversation, then C-key again to cancel the second conversation
Direct transfer of call

Blind Transfer: Procedure during conversation:

  • Press 2 to put the station on hold, the station on hold will receive a busy signal
  • Dial the directory number of the third station or an idle feature code.
  • Station on hold will connect to the feature dialed and disconnect yourself.

Blind Transfer (feature 55/1) is not included in autoload.


See also Direct Transfer During Connection

Back to feature list