AlphaVision - single click to call

This article describes how to configure AlphaVision in such a way that the operator can call, cancel and answer Call Requests with a single click on the intercom icons.

In AlphaVision select Configuration -> Options -> System tab, enable 'Double click as single'.

Create script files

The script file 'Accept.scr'

• Make a text file 'Accept.scr' containing the command: STE $CALL L%DIR1 L(%NN)%DIR2 W64
• Make a text file 'Cancel.scr' containing the command: STE $C L%DIR1
• Store the files in the scripts folder: C:\Program Files\Zenitel Norway\AlphaVision\scripts\

Define a script set

Script set for 'Single Click' operation

• Add a new script set in Configuration -> Script Sets. Assign the script files to the statuses as shown on the screen shot.
• Enable "On DblClick" on events 0 (Idle), 1 (Connected), 2 (Call low priority) and to 3 (Call high priority).

Assign the script set to the stations

Assigning a script set to a station

Assign the script set to the stations by rightclicking the station icon, and choose Properties.

Now the operator can call, cancel and answer call requests with a single click on the icon.