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Audio Messaging

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Revision as of 08:50, 25 August 2010 by Asle (talk) (ASVP software module)

Audio Messaging is used for messaging services and PA broadcast in the AlphaCom XE. The messages are prestored in flash memory, and can be played back to individual stations or to a group of stations to give information like:

  • Voice guidance at doors and elevators
  • Security voice response
  • Auto-attendant and voice guidance
  • Information messages
  • Alarm and evacuation messages

There are four ways to implement audio messaging services in the AlphaCom XE:

  • ASVP software module
  • ASVP board
  • Upload customized wav-files from AlphaWeb
  • Record customized messages from an intercom station

ASVP software module

A set of standard audio messaging services can be implemented by uploading a language package file from AlphaWeb to the AlphaCom XE. The standard messages consist of:

  • Absence messages
  • Information messages
  • Help messages
  • Alarm messages

Which type of messages that actually becomes available depends on what Audio Messaging license is installed.

Uploading english ASVP language package

Installation procedure:

  • In AlphaWeb go to System Maintenance > System Upgrade
  • Browse to the language file (e.g. , and select Upload
  • Press the button Install

The messaging services becomes available immediately after the installation. No reset is required.

Notes:

  • It is only possible to install one single ASVP package at a time.
  • If installing a new version of the same package, just install over the old one.
  • If installing a different ASVP package, remove the old ASVP package first.

Available language packages:

   da     Danish
   de     German
   en     English
   fi     Finnish
   fr     French
   it     Italian
   ko     Korean
   no     Norwegian 
   sv     Swedish
   chn    Chinese

ASVP board

The ASVP board comes with the same set of standard messages as the ASVP software module. When using the ASVP board no configuration is required, simply insert the board in any free board position in the AlphaCom exchange, and the messaging services will automatically be activated when you power on the system. The ASVP board doesn't require any licenses.

The ASVP board is obsolete, and is replaced by the ASVP software module.

Licenses