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Redundant server not synchronizing

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Revision as of 13:16, 8 October 2019 by Roarl (talk | contribs)
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If experiencing trouble synchronizing license(s) and/or configuration between redundant servers, the following procedure should be executed:

  1. Delete IPHA config using the AlphaWeb in both servers
  2. Upgrade to 12.5.3.0
  3. Do a "Clean & Factory Reset" from the web interface. Note that licenses are deleted so you need to insert them again
  4. Configure IPHA again
Note icon During this procedure any license will be deleted so you need to insert them again


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