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1-3c. IP Stations – SoftClient (solution)

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Revision as of 16:43, 22 March 2011 by Asle (talk) (→‎Configure the AlphaCom XE)
System configuration



Install and configure the SoftClient

  • Download the file SoftClientSetup.msi from e.g. AlphaWiki or from Partnernet, and install it on the PC
  • Change the IP address of the PC to 10.1.10.2, and subnet mask 255.255.0.0
  • Start the SoftClient, and select File -> Preferences, and set these parameters:
Off-line menu: IP settings


  • Save Settings
  • Select Configure Audio Device to adjust speaker and microphone levels

Configure the AlphaCom XE

  • In AlphaPro go to Users & Stations, and select physical number 40; 140 Station 40
  • Use the section on the right and change the configuration as follows:
AlphaPro: Users & Stations window


  • In AlphaPro go to Users & Stations, and select physical number 38; 138 Station 38
  • Use the section on the right and change the configuration as follows:
AlphaPro: Users & Stations window


  • Send the changes to the AlphaCom XE

SendChg.PNG

Troubleshooting

  • If the SoftClient does not register, check the following:
    • In AlphaWeb, System Configuration -> Filters, verify that port for IP Stations and VoIP Audio is enabled
    • In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the SoftClient





Related articles

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