ATLB stations R-key use
From Zenitel Wiki
Description
The ATLB/ATLB-12 card can detect voice as DTMF signal during conversation, and thus trigger "features during" conversation.
To inhibit triggering of unintended features, digits during conversation for internal interpretation (inquiry, door opening)is allowed only after using the R-key (Hook Flash).
However, the Alphacom system can be complicated needing different behavour when involving Billing, SIP trunk, AlphaNet etc.
Different situations and different types of 3rd party equipment can require use of some configuration options for the R-key behaviour.
Communication situations where feature during conversation can only be be used after using R-key
- Local Call A to B, A is ATLB
- Local Call A to B, B is ATLB
- AlphaNet Call A to B, A is ATLB
- AlphaNet Call A to B, B is ATLB
- Call to SIP, A is ATLB (Dual R-key must be used)
- Call from SIP, A is ATLB
Communication situations where dialing must be available after activating a feature
- Dialing a AlphaNet area code, the proceeding digits must be sent to the remote exchange
- Dialing a feature code requiring additional digits, wake-up etc.