LenelS2 OnGuard - ICX-AlphaCom Integration

Introduction

Article Scope

This article describes the interface of Vingtor-Stentofon ICX and AlphaCom XE platforms with OnGuard. OnGuard users will be able to configure ICX and AlphaCom XE as a communication platform from within OnGuard System Administration.

ICX and AlphaCom XE offer advanced communication and control capabilities. They provide the voice of security. This article includes descriptions of setup and configuration, operation, and any limitations and/or notes surrounding the solution. Setup and operation of ICX and AlphaCom XE are very similar, as ICX is built on the AlphaCom XE application software. Where this does not cause any confusion, only reference will be made to the ICX.

This article assumes that the reader is familiar with the setup of OnGuard and ICX.

Prerequisites

Pre-Installation Checklist

• Use AlphaPro, the standard ICX programming tool to enter the parameters to enable communication between ICX and OnGuard.
• ICX software has been upgraded to version 1.0.3.1 or higher
• AlphaCom software has been upgraded to version 13.1.3.3 or higher
• OnGuard software is an actively supported version
• Zenitel intercom stations have been configured and point to the ICX
• Programming of the exchange (if necessary)
• OnGuard server configured on a compatible Operating System

Licensing

• Maximum Number of Intercom Exchanges (SWG-1340) – Contact VAR or Lenel
• ICX: 1002602400 - ILI-IF

Installation and Configuration

Install Accessory Add-On

• Install x.x Zenitel ICX Accessory Add-On.msi, where x.x refers to the OnGuard software version

Note that when upgrading to a newer version of OnGuard, the Accessory Add-On installation needs to be performed again. All database information will still be present.

ICX System Configuration

Use AlphaPro, the standard ICX programming tool to enter the parameters to enable communication between ICX and OnGuard.

• Go to Exchange & System > Serial Ports and set the following parameters:
  • MPC Data Protocol
  • TCP/IP server
  • Enter a Port number
    • In the screenshot, port 3001 is used as an example, and is also the default port configured in OnGuard

The port must be defined and opened in the ICX firewall

Use a web browser to log into the ICX webserver, (default username/password = admin/alphaadmin)

• Select System Configuration > Filters

Enable the selected TCP port

If the port is not in the list yet, use Add Filter to define it. In the above screenshot, it has been defined with the name 3001 but any meaningful name can be given. Enable this TCP port on the relevant Ethernet port (Eth0 or Eth1).

Ringing Group

In order to have the full benefit of the integration between ICX and OnGuard, operator stations should be placed in a ringing group. This should be done even if there is only a single operator station.

There are 10 predefined ringing groups, with group numbers 51-60 and default directory numbers 6701-6710. If required, more ringing groups can be added as ICX handles up to 250 groups.

The screenshot shows 2 operator stations in the ringing group with default directory number 6701

Remote stations calling these operators must call 6701. Substations with only a single call button (Direct Access Key – DAK) must have DAK-1 programmed as I6701.

Set the DAK

Call Request Information

ICX must sent call request information to OnGuard. This is done by programming the ICX event handler:

Create Received Mail event

The action string for the above event is:

IF %2.dir $MPC 2 "%chg(0296,0297) %2.dir(4,F) " ENDIF

Note: Be aware of the <space> before the closing double quotation mark in the second line

Faulty Line

ICX must sent faulty line information to OnGuard. This is done by programming the ICX event handler with 3 events:

Event 1

The action string for the above event is:

$MPC 2 "0298 %1.dir(4,F) " $ST L%1d W10 WUDD %OP(%1p,+,552) 1

Note: Be aware of the <space> before the closing double quotation mark in the second line

Event 2

The action string for the above event is:

$ST L%1d WUDD %OP(%1p,+,552) 0 $MPC 2 "0299 %1.dir(4,F) "

Note: Be aware of the <space> before the closing double quotation mark in the second line

Event 3

The action string for the above event is:

if %udd(%OP(%1p,+,552)) $MPC 2 "029A %1.dir(4,F) " $ST L%1d W10 endif stop

Note: Be aware of the <space> before the closing double quotation mark in the second line

Door Opening from an Operator Station

Very often, an operator will want to open a door by simply pressing a digit on the station keypad during a conversation with a person near that door. For ICX, this can be done by pressing digit 6. Normally this will operate a relay directly but, in this case, OnGuard needs to be notified, afterwhich OnGuard can take the action to open the door.

The event below is an example of how this can be done.

The door intercom has directory number 34 and there is a conversation with an operator. When digit 6 is pressed, the event sends the directory number and code 6930 to OnGuard. Within OnGuard, 6930 must be defined as an Intercom function. Using Global I/O it is then possible to define the door that needs to be opened when this code is received.

Event for door opening

$MPC 2 "0507 %1.dir(4,F) 6930 0000 0000 "

Note: Be aware of the <space> before the closing double quotation mark in the second line

Other Events and Actions

Using the ICX event handler and the Global I/O + Linkage Server functionality of OnGuard, it is possible to solve many customer requirements.

ITSV-1 as an Operator Station

The ITSV-1 is a Vingtor-Stentofon SIP telephone. To be able to use it as an operator intercom, the following setting must be made:

ITSV-1 Auto Answer settings

• Log in into the ITSV-1 web page (default credentials: admin/alphaadmin)
• Navigate to Call Settings related to the account that is used to connect to the ICX.

OnGuard Configuration

The following steps are done in OnGuard System Administration.

Define System

• Select menu item Additional Hardware > Intercom Devices
  • Select the tab Intercom Devices and click the Add button
  • Select the LAN option
  • Enter the IP address of the ICX and the port number as used in the steps above (port 3001 in this example)
  • Click OK

Add ICX as a device

Devices

• Select the tab Intercom Stations and click Add
• Enter a name and a directory number for each station which is in the system
  • OnGuard uses integer values for the directory numbers, and it is not possible to have directory numbers with a leading 0
  • Only use directory numbers with a maximum of 4 digits

Add stations

Add Intercom Functions

• In OnGuard System Administration, navigate to Additional Hardware > Intercom Devices > Intercom Functions

Add stations

Add all intercom functions that are expected to be used, with the appropriate directory number.

OnGuard will automatically add intercom functions if they are used in the system but have not been defined. Such a function will be shown as Unknown Value: xxx, where xxx is the directory number of the OnGuard unknown function.