2-2d. Event Trigger - Event Handler (solution)

System configuration

Solution

Call setup:

• The Entrance and the SOS Point should be configured to make a Call Request (623 + 101) to the Control Room.

Select the Entrance station in the list box, press DAK button, and enter "I 623 I 101" on DAK 1. Do the same for the SOS Point station.

• The Control Room should be configured as a CRM (Control Room Master), the DAK display should be enabled, and the Navigation Keys should be used for call queue navigations.

Select the Control Room station in the list box, and set "Station Type" = CRM.

Select the Control Room station in the list box, select the "Station Type" tab, and enable the "Station use DAK Display" flag.

Select the Control Room station in the list box, press DAK button, select the "Navig.keys" tab, and enter 7638 (Answer), 7639 (Next), 7632 (Top) and 7630 (Cancel)

Set Call Request Forwarding:

• When dialing the event trigger number 9533, or when pressing a DAK key programmed to 9533 on the Control Room station, the following features should be activated:
  • Turn on Call Request Forwarding from Control Room station 101 to station 103 (M. Larsen), so that all new call requests will be forwarded to station 103. Use the command "$SCRT" for this.
  • Turn on a lamp (use RCO 3) to signal that call forwarding is active
  • Write to the System LOG that the call forwarding has been activated. Use the LOG "..." statement.

Select the Control Room station in the list box, press Events button, and Insert a new event with parameters shown on the screenshot.

Reset Call Request Forwarding:

• When dialing the event trigger number 9534, or when pressing a DAK key programmed to 9534 on the Control Room station, the following features should be activated:
  • Turn off Call Request Forwarding for Control Room station 101. Use the command "$SCRT" for this.
  • Turn off the lamp (RCO 3) to signal that call forwarding is no longer active
  • Write to the System LOG that the call forwarding has been turned off. Use the LOG "..." statement.

Select the Control Room station in the list box, press Events button, and Insert a new event with parameters shown on the screenshot

Program DAK 1 and DAK 2 of the Control Room station with the codes for Call Forwarding on (9533) and Call Forwarding off (9534), and add an appropriate display text.

Select the Control Room station in the list box, press DAK button, select the "DAK 1-10" tab, and on DAK key 1 and 2 enter 9533 T <text> and 9534 T <text>.

Verify that:

• Call Forwarding is turned on and off
• RCO 3 is turned on and off
• The Call forwarding on/off is logged in the "System Log" (AlphaWeb: System Monitoring -> Logging. It might be that logging has to be enabled first: System Configuration -> Logging).

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