Reports window doesn't show
From Zenitel Wiki
Revision as of 09:59, 24 October 2023 by Lennert.werf (talk | contribs)
In some Windows version (WIN7 or WIN8) the Reports window doesn't show when the Reports icon is clicked. The issue mostly comes from the positioning index actually opening the window outside the visible area of the monitor. To reset these settings the AlphaPro.ini file can be deleted.
Open Windows Explorer and navigate to C:\windows and choose the System folder (don't enter it):
Click the Compatibility files button.
Navigate to C:/users/[username]/appdata/local/virtual store/windows:
Delete the AlphaPro.ini file. The file will recreate itself when AlphaPro starts the next time. Thus also showing the Reports window correctly.