Actions

Calling and Conversation Between Stations

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Revision as of 11:37, 29 June 2007 by Jonas (talk)

Initiating and Canceling a Hands-free Call

To call another station, just dial the number of the station. If you have the number programmed on a single-touch key, just press this key. When the call is connected in open mode, a warning tone is heard and the red lamp lights on both stations.

With TouchLine stations most users appreciate this hands-free conversation. Others prefer “telephone”-like calls where the called party accepts the call (typically by lifting the handset). This is explained on the next page.

During the conversation the system automatically switches the voice direction from one station to the other depending on the voice levels at each end (Duplex). In locations with normal noise levels, you can have your hands free throughout the conversation, and you can speak from wherever you are in the room.

To end the call, either party may press the C-key. The red lamp goes out on both stations.

Additional Information

  • The AlphaCom System allows you to reach the same station with several different directory numbers. This is useful if several people share the same room, and you want their names available on the Name Directory.
  • The system differentiates between stations and users. Maximum number of stations in a 4-module system is 552, max. number of users is 600. Max. number of station is a Basic Module is 138.

Call Setup Priority

Each station has a priority setting which decides how outgoing calls from that station are treated at the receiving station. All stations are given medium priority in the autoload.

Action/Priority Low Medium High Alarm
Call to an idle,

open station

Rings Connects Connects Connects
Call to station with

private switch ON

Rings Rings Connects Connects
Call to a station with an

absence message

Hears the message Hears the message Connects Connects
Call to a busy station Busy tone Busy tone Busy tone Connects

Calling to/from Noicy Areas

If stations are in an area with disturbing background noise, either party can manually control the speech direction by pressing the M-key while speaking, and releasing the M-key while listening (Simplex). Using the M-key also increases the volume at the listening end.

To switch back to automatic direction switching (Duplex), simply press the M-key briefly. Either party can perform these actions.

Call in Noisy Areas.jpg