Forward unattended Call Request (Event Handler)

This article describes how an unattended Call Request can be forwarded to another station.

A more modern (and recommended) approach is to use the Automatic Search feature.

Software requirement:

• ICX-AlphaCom: Any
• AlphaCom: AMC 08.10

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:

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Start the mail timer when call request is received

Action commands:

$SMT L%1.dir W%2.tag Q10

When timeout, copy the mail to 1234 and delete own mail

Action commands:

$CPYM L%1.dir W%2.tag L1234
$DELM L%1.dir W%2.tag

If the target is is another node:

When timeout, copy the mail to 1234 in Node 4 and delete own mail

Action commands:

$CPYM L%1.dir W%2.tag L(4)1234
$DELM L%1.dir W%2.tag

Related articles

• Calling multiple external telephone numbers in sequence