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Software Update (Zenitel Connect Pro)

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This article describes how to upgrade the software of a Zenitel Connect Pro (ZCP) system. It is highly recommended to update the software to the latest available version, as this will ensure that the system has the latest features, bug fixes and security updates.

Note icon Zenitel releases both device firmware and Zenitel Connect Pro software simultaneously, as device functionality in Connect Pro mode may depend on software compatibility.
To ensure optimal performance and compatibility, it is strongly recommended to update device firmware to the version that matches the installed Zenitel Connect Pro software.


Updating the Zenitel Connect Pro running on an ICX-510 unit

  1. Download the latest software file (.swu) from Downloads named Zenitel_Connect_ICX_x.x.x.swu
  2. Open Windows File Explorer, and locate the file
  3. Log in to the Zenitel Connect Pro web interface, go to System > Software Update, and drag and drop the file into the area indicated
  4. A status bar will show the upgrade process


ZCP SW Upgrade.PNG
Easy Drag & Drop software update


Once the software has been updated Zenitel Connect Pro will reboot after which the new software version is operational.


Updating the Zenitel Connect Pro running on a VM machine

Due to compatibility issues there is no upgrade package available for Zenitel Connect Pro running on a virtual machine. One has to start with a fresh install.

Procedure:

  1. Make a backup of the configuration
  2. Download and Install the new .OVA file
  3. Restore the backup



Updating the firmware on Devices and Stations

The procedure is described in the article Device Software Upgrade



Homepage (Zenitel Connect Pro)

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