Actions

Difference between revisions of "AlphaVision - single click to call"

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In AlphaVision select Configuration -> Options -> System tab, enable 'Double click as single'.
 
In AlphaVision select Configuration -> Options -> System tab, enable 'Double click as single'.
 
   
 
   
Script files:
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===Create script files===
 
*Make a text file 'Accept.scr' containing the command: STE $CALL L%DIR1 L(%NN)%DIR2 W64
 
*Make a text file 'Accept.scr' containing the command: STE $CALL L%DIR1 L(%NN)%DIR2 W64
 
*Make a text file 'Cancel.scr' containing the command: STE $C L%DIR1
 
*Make a text file 'Cancel.scr' containing the command: STE $C L%DIR1
 
*Store the files in the scripts folder: C:\Program Files\Zenitel Norway\AlphaVision\scripts\
 
*Store the files in the scripts folder: C:\Program Files\Zenitel Norway\AlphaVision\scripts\
 
   
 
   
Script set:
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===Add script set===
 
*Add a new script set in Configuration -> Script sets. Assign the script files to the statuses as shown on the screen shot.  
 
*Add a new script set in Configuration -> Script sets. Assign the script files to the statuses as shown on the screen shot.  
 
*Enable "On DblClick" on events 0 (Idle), 1 (Connected), 2 (Call) and to 3 (Call).
 
*Enable "On DblClick" on events 0 (Idle), 1 (Connected), 2 (Call) and to 3 (Call).
  
 
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===Assign the script set to the stations===
 
Assign the script set to the stations by rightclicking the icon, and choose Properties.
 
Assign the script set to the stations by rightclicking the icon, and choose Properties.

Revision as of 16:33, 24 November 2008

This article describes how to configure AlphaVision in such a way that the operator can call, cancel and answer Call Requests with a single click on the intercom icon.

In AlphaVision select Configuration -> Options -> System tab, enable 'Double click as single'.

Create script files

  • Make a text file 'Accept.scr' containing the command: STE $CALL L%DIR1 L(%NN)%DIR2 W64
  • Make a text file 'Cancel.scr' containing the command: STE $C L%DIR1
  • Store the files in the scripts folder: C:\Program Files\Zenitel Norway\AlphaVision\scripts\

Add script set

  • Add a new script set in Configuration -> Script sets. Assign the script files to the statuses as shown on the screen shot.
  • Enable "On DblClick" on events 0 (Idle), 1 (Connected), 2 (Call) and to 3 (Call).

Assign the script set to the stations

Assign the script set to the stations by rightclicking the icon, and choose Properties.