Difference between revisions of "AlphaVision - single click to call"
From Zenitel Wiki
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This article describes how to configure [[AlphaVision]] in such a way that the operator can call, cancel and answer [[Call Request]]s with a single click on the intercom icons. | This article describes how to configure [[AlphaVision]] in such a way that the operator can call, cancel and answer [[Call Request]]s with a single click on the intercom icons. | ||
| − | In AlphaVision select Configuration -> Options -> System tab, enable 'Double click as single'. | + | In AlphaVision select '''Configuration''' -> '''Options''' -> '''System''' tab, enable ''''Double click as single''''. |
===Create script files=== | ===Create script files=== | ||
Revision as of 13:08, 25 November 2015
This article describes how to configure AlphaVision in such a way that the operator can call, cancel and answer Call Requests with a single click on the intercom icons.
In AlphaVision select Configuration -> Options -> System tab, enable 'Double click as single'.
Create script files
- Make a text file 'Accept.scr' containing the command: STE $CALL L%DIR1 L(%NN)%DIR2 W64
- Make a text file 'Cancel.scr' containing the command: STE $C L%DIR1
- Store the files in the scripts folder: C:\Program Files\Zenitel Norway\AlphaVision\scripts\
Define a script set
- Add a new script set in Configuration -> Script Sets. Assign the script files to the statuses as shown on the screen shot.
- Enable "On DblClick" on events 0 (Idle), 1 (Connected), 2 (Call low priority) and to 3 (Call high priority).
Assign the script set to the stations
Assign the script set to the stations by rightclicking the station icon, and choose Properties.
Now the operator can call, cancel and answer call requests with a single click on the icon.
Related articles
- AlphaVision (Main article)
- AlphaVision - How to get started