Actions

Difference between revisions of "Audio Messaging"

From Zenitel Wiki

(Upload customized wav-files from AlphaWeb =)
(New page: '''Audio Messaging''' is used for messaging and PA broadcast in the AlphaCom XE. These messages are prestored in flash memory, and can be played back to individual stations or to a group o...)
Line 1: Line 1:
{{stub}}
+
'''Audio Messaging''' is used for messaging and PA broadcast in the AlphaCom XE. These messages are prestored in flash memory, and can be played back to individual stations or to a group of stations to give information like:
'''Audio Messaging''' is used for messaging services and PA broadcast in the AlphaCom XE. The messages are prestored in flash memory, and can be played back to individual stations or to a group of stations to give information like:
+
* Voice guidence at doors and elevators
* Voice guidance at doors and elevators
 
 
* Security voice response
 
* Security voice response
* Auto-attendant and voice guidance
+
* Auto-attendant and voice guideance
 
* Information messages
 
* Information messages
* Alarm and evacuation messages
 
  
 
There are four ways to implement audio messaging services in the AlphaCom XE:
 
There are four ways to implement audio messaging services in the AlphaCom XE:
  
 +
*ASVP board
 
*ASVP software module
 
*ASVP software module
*ASVP board
 
 
*Upload customized wav-files from AlphaWeb
 
*Upload customized wav-files from AlphaWeb
 
*Record customized messages from an intercom station
 
*Record customized messages from an intercom station
  
== ASVP software module ==
+
A standard set of messages can be ... by uploading an ASVP software package.
A set of standard audio messaging services can be implemented by uploading a language package file from AlphaWeb to the AlphaCom XE. The standard messages consist of:
 
* Absence messages
 
* Information messages
 
* Help messages
 
* Alarm messages
 
 
 
Which type of messages that actually becomes available depends on what Audio Messaging license is installed.
 
 
 
The language file has the format asvp_xx_06.00.apkg, were xx is the actual language. Available language packages:
 
    da    Danish
 
    de    German
 
    en    English
 
    fi    Finnish
 
    fr    French
 
    it    Italian
 
    ko    Korean
 
    no    Norwegian
 
    sv    Swedish
 
    chn    Chinese
 
 
 
 
 
 
 
[[Image:Upload ASVP package.png|350px|thumb|Uploading english ASVP language package]]
 
====Installation procedure====
 
Before the installation can start, you need to download the language file from AlphaWiki or Partnernet to your PC.
 
* In AlphaWeb go to '''System Maintenance''' > '''System Upgrade'''
 
* '''Browse''' to the language file and select '''Upload'''
 
* Press the button '''Install'''
 
 
 
The messaging services becomes available immediately after the installation. No reset is required.
 
 
 
Notes:
 
* It is only possible to install one single ASVP package at a time.
 
* If installing a new version of the same package, just install over the old one.
 
* If installing a different ASVP package, remove the old ASVP package first.
 
 
 
== ASVP board ==
 
The ASVP board comes with the same set of standard messages as the ASVP software module. When using the ASVP board no configuration is required, simply insert the board in any free board position in the AlphaCom exchange, and the messaging services will automatically be activated when you power on the system. The ASVP board doesn't require any licenses.
 
 
 
The ASVP board is obsolete, and is replaced by the ASVP software module.
 
 
 
== Upload customized wav-files from AlphaWeb ==
 
 
 
== Record customized messages from an intercom station ==
 
 
 
== Licenses ==
 

Revision as of 08:52, 25 August 2010

Audio Messaging is used for messaging and PA broadcast in the AlphaCom XE. These messages are prestored in flash memory, and can be played back to individual stations or to a group of stations to give information like:

  • Voice guidence at doors and elevators
  • Security voice response
  • Auto-attendant and voice guideance
  • Information messages

There are four ways to implement audio messaging services in the AlphaCom XE:

  • ASVP board
  • ASVP software module
  • Upload customized wav-files from AlphaWeb
  • Record customized messages from an intercom station

A standard set of messages can be ... by uploading an ASVP software package.