Audio Messaging

Audio Messaging is used for messaging services and PA broadcast in the AlphaCom XE. The messages are prestored in flash memory, and can be played back to individual stations or to a group of stations to give information like:

• Voice guidance at doors and elevators
• Security voice response
• Auto-attendant and voice guidance
• Information messages
• Alarm and evacuation messages

There are four ways to implement audio messaging services in the AlphaCom XE:

• ASVP software module
• ASVP board
• Upload customized wav-files from AlphaWeb
• Record customized messages from an intercom station

ASVP software module

A set of standard audio messaging services can be implemented by uploading a language package file from AlphaWeb to the AlphaCom XE. The standard messages consist of:

• Absence messages
• Information messages
• Help messages
• Alarm messages

Which type of messages that actually becomes available depends on what Audio Messaging license is installed.

The language file has the format asvp_xx_06.00.apkg, were xx is the actual language, and 06.00 is the version number. Available language packages:

   da     Danish
   de     German
   en     English
   fi     Finnish
   fr     French
   it     Italian
   ko     Korean
   no     Norwegian 
   sv     Swedish
   chn    Chinese

Uploading english ASVP language package

Installation procedure

Before the installation can start, you need to download the language file from AlphaWiki or Partnernet to your PC.

• In AlphaWeb go to System Maintenance > System Upgrade
• Browse to the language file and select Upload
• Press the button Install

The messaging services becomes available immediately after the installation. No reset is required.

Notes:

• It is only possible to install one single ASVP package at a time.
• If installing a new version of the same package, just install over the old one.
• If installing a different ASVP package, remove the old ASVP package first.

ASVP board

The ASVP board comes with the same set of standard messages as the ASVP software module. When using the ASVP board no configuration is required, simply insert the board in any free board position in the AlphaCom exchange, and the messaging services will automatically be activated when you power on the system. The ASVP board doesn't require any licenses.

The ASVP board has reached its End of Life, and is replaced by the ASVP software module.

Upload customized wav-files from AlphaWeb

When installing the ASVP software module, the AlphaCom XE server will have a set of default messages such as absence, alarm and general information messages. It is possible to modify or add new messages to the system, simply by uploading audio files on wav format to the AlphCom XE server using AlphaWeb. A web loaded message will mask an ASVP message. Deleting the web loaded message will unmask the ASVP message.

When uploading a wav file, the file must be assosiated with the relevant intercom feature by means of two parameters, Message Group and Group Index. The table below shows the link between the intercom feature and the Message Group and Group Index for the messages which are most likely to be customized.

Dirno	Feature	Message Group	Group Index	Description
8191 - 8199	Alarm Message	30	1 - 9	Blank
9550	Auto-attendant	11	1	Blank
623	Send Call Request	10	47	Default message "Your call is registered, plese wait"
70	Station reset	10	42	Default message "No messages"
771 - 779	Abcense messages	100	888	Blank
660 - 669	Voice mail messages	30	1 - 9	Blank

WAV file formats supported

• PCM files at 16kHz samplerate (linear 16bit), mono (1 channel)
• MS ADPCM at 16kHz samplerate, mono (1 channel)
• IMA ADPCM at 16kHz samplerate, mono (1 channel)