Call History (ICX-AlphaCom)

It is possible to store a Call History for a Master Station, and review this history for Call Direction, Time and Directory Number.

Call History

Pre-requisites

• 1 Dummy Station for each Master Station, with prefix 5
  • If your Master Station is 101, you need a Dummy Station with Directory Number 5101
  • This dummy does not need to be an IP Dummy, so CCoIP can be left unchecked. It just needs to be a free physical position with the current number.
• 2 UDP Groups
  • UDP 1 for the Master Station
  • UDP 2 for the Dummy Stations
• UDD's for the Physical Number of the Dummy Station, plus the Dummy Physical offset by 552
  • If your dummy station is Phy 501, you are using UDD 501 + UDD 1053
• Event Trigger 9533 is used to call up the list
• Event Trigger 9534 is used to clear the display
• Event Trigger 9535 is used to clear the call history
  • You need to add the Event Triggers using either with or without cancel tone features (52 - Event Trigger without Cancel Tone or 85 - Event Trigger with Cancel Tone)

Principle

As each call action is handled (Incoming, Outgoing or Missed calls), a Text mail is stored in the dummy station. When the Event Trigger 9533 is dialed, the mail list in the dummy is copied to the Master Station in reverse order. The display format is Call Direction, Time and Directory Number

• -> for incoming
• <- for outgoing
• -X for missed

The last 20 call events are stored. Depending on the mode of the Master Station, the user can either scroll the queue using 7 & 9 after dialing 70 to access the mail menu or using the Next and Top keys in CRM mode. Once the user has viewed the list, they can clear away the list or clear the call history.

Limitations

In order to provide a true list of calls, including calls to/from the same number, the mail messages have null as the sender. Using mail with a sender restricts the list to only 1 entry from that sender, as a queue can only have one entry from each station. It is therefore not possible to call back to the mail due to the use of Text Mail with no sender.

Events

Conversation Incoming

'

$STM LV L5%1.DIR U35 '-> %clk(8) %2.DIR'

Conversation Outgoing

'

$STM LV L5%1.DIR U35 '<- %clk(8) %2.DIR'

Private Ringing Outgoing

'

IF %op(%sev,=,1)
STOP
ENDIF
$STM LV L5%2.DIR U35 '-X %clk(8) %1.DIR'

Received Mail ON

'

WUDD %1.PHY %op(%udd(%1.phy),+,1)
IF %op(%udd(%1.phy),==,21)
$MAILQ_NAVIG L%1.DIR U0
ENDIF

Received Mail OFF

'

WUDD %1.phy %op(%udd(%1.phy),-,1)

Event Trigger Feature - 9533

'

WUDD %op(%rphy(5%1.dir),+,552) 1
$MAILQ_NAVIG L5%1.DIR U3

Event Trigger Feature - 9534

'

$CANM LV L%1.DIR

Event Trigger Feature - 9535

'

$CANM LV L%1.DIR
$CANM LV L5%1.DIR
WUDD %op(%rphy(5%1.dir),+,552) 0

New Current Mail

'

IF %op(%udd(%op(%1.phy,+,552)),==,0)
STOP
ENDIF
$CPYM L%1.DIR W%2.TAG L%1.DIR(3)
IF %op(%udd(%op(%1.phy,+,552)),==,%udd(%1.phy))
WUDD %op(%udd(%1.phy),+,552) 0
STOP
ENDIF
$MAILQ_NAVIG L%1.DIR U7
WUDD %op(%1.phy,+,552) %op(%udd(%op(%1.phy,+,552)),+,1)