Call Pickup (Event Handler)

Situation

You can hear a station is being called (private ringing), but no one is there to answer. You want to pick up the call on your station.

Solution

When a station is called in private, you can pick up the call from another station by dialing 9535 + number of the ringing station. 9535 must be defined as Event Trigger with parameter, feature 95.

• Station A calls Station B, Station B is ringing
• Station C dial 9535 + Station B’s number
• Station C and Station A get connected, Station B cancels

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:

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Event 1 - When a station is called, store the directory number of the calling station in an UDD (User Defined Data). Clear the UDD when the ringing stops.

Action commands:

WUDD %1.phy %chg(%2.dir,0)

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Event 2 - Dialing 9535 + number will do a forced set up of the call.

Action commands:

$CALL L%1.dir L%udd(%2.phy) w64

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Event 3 - When the private ringing stops, the UDD must be cleared.

Action commands:

WUDDD %1.phy 0

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9535 can be assigned to a DAK (Direct Access Key) for easy operation.