Actions

Difference between revisions of "Call Request"

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(Making Call Request)
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The External Call Request is used for setting up Call Requests to MLH and CRM stations. You can have several external Call Request numbers in the system. The priority level and display information depends on the settings in the MLH/CRM stations.
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=== Additional Information ===
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* The Call Request message is handled as a mail message.
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* Call keys on the substation are programmed using the AlphaPro programming tool.

Revision as of 11:44, 2 July 2007

Making Call Request

When you make a Call Request, you sent a mail message to a station that you want to speak with someone. A Call Request can be sent from any type of station.

Typical applications are calls from lifts, doors or prison cells to a supervisor using a Control Room Station. The Call-in point is then often a substation with one call key where the Call Request number + number for receiving station is programmed.

The AlphaCom autoload provides 5 different types of Call Request:

Feature name Autoload number Default priority level Display Text in receiving station
External Call Request 621 Depends on type of station Depends on type of station
Call Request 1 623 100 Calling station display text
Call Request 2 625 101 Call Request display text
Alarm Call Request 1 622 140 Calling station display text
Alarm Call Request 2 624 141 Call Request display text

The External Call Request is used for setting up Call Requests to MLH and CRM stations. You can have several external Call Request numbers in the system. The priority level and display information depends on the settings in the MLH/CRM stations.

Additional Information

  • The Call Request message is handled as a mail message.
  • Call keys on the substation are programmed using the AlphaPro programming tool.