Actions

Call Request forward by search strings

From Zenitel Wiki

Revision as of 07:47, 6 June 2007 by Aksel (talk)

AlphaPro Configuration

  • Station menu:
    • "Automatic Search" type Forward Call Request (After 20 sec, programmable)
  • System timer menu
    • Forward Call Request Timeout (default 20 sec)
* Mail flags added: BIT:3 -> global delete of all call requests from initiator station with mail flag 3 set. In other words if a call request from this station is answered all call request (with BIT3) generated from this station is deleted.
  • New Autoload call request directory numbers with BIT:3 active.


Functionality

When a call request is added to a station queue and the station is configured with Automatic search type call request:

A timer related to the mail is started, if the mail is still active after timeout Search string 1 is activated at the initiator station. A new timer is started and if still the mail is active Search string 2 is activated, then Search string 3.

The Search string can contain new call request "I623 I85" or a call to Phone "I73123456" etc.

If call request should be removed from all queues when answered call request


Implementation Stages. 1. Work in local node. Call requests can be forwarded to other nodes but there will be no automatic global CANCEL_MAIL if call request is active on several nodes. When call request from stration A node AA timeout at station B node BB the search string will not be activated across nodes.

2. Implement call request to global groups, thus manage global cancel of call request from a station.

3. Implement possibilities to activate search strings across nodes.