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Difference between revisions of "Call Statistics Log"

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{{A}}
 
{{A}}
 
The '''Call Statistics Log''' provide call information about:
 
The '''Call Statistics Log''' provide call information about:
 +
 
*Conversations
 
*Conversations
 
*Call Requests
 
*Call Requests
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==Example Logs==
 
==Example Logs==
=== Call ===
+
===Call===
 
"Open" call
 
"Open" call
 
  000008 ; 5 ; Call Open      ; Lab(11) ; 151 ; Entrance  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ;  
 
  000008 ; 5 ; Call Open      ; Lab(11) ; 151 ; Entrance  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ;  
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+
*All open calls will be reported "Call Open" and "Call Open End".
*All open calls will be reported "Call Open" and "Call Open End".  
 
 
*Calls not answered in private ringing will only be reported "Call Priv End".
 
*Calls not answered in private ringing will only be reported "Call Priv End".
 
*During inquiry the call will be reported "Call Open End" during "on hold" and "Call ReOpen" when reopened. <br />
 
*During inquiry the call will be reported "Call Open End" during "on hold" and "Call ReOpen" when reopened. <br />
 +
 
<br />
 
<br />
  
*"Call open" will reset the call timer.  
+
*"Call open" will reset the call timer.
*Time reported on "call open" is the time of private ringing or on hold.  
+
*Time reported on "call open" is the time of private ringing or on hold.
 
*Time on "Call Open End" is the time of the open call (not including private ringing time).
 
*Time on "Call Open End" is the time of the open call (not including private ringing time).
 
*Time on "Call Priv End" it the time of the private ringing mode.
 
*Time on "Call Priv End" it the time of the private ringing mode.
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  000012 ; 0 ; Gr Call Start ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ;
 
  000012 ; 0 ; Gr Call Start ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ;
 
  000012 ; 3 ; Gr Call End  ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ;  
 
  000012 ; 3 ; Gr Call End  ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ;  
 
  
 
===Call Request===
 
===Call Request===
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=== Ringing Group ===
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===Ringing Group===
  
 
  000013 ; 0 ; Call Req      ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 6701 ; Ringing Gr1  ;  
 
  000013 ; 0 ; Call Req      ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 6701 ; Ringing Gr1  ;  
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<br>
 
<br>
  
= Additional Information =
+
=Additional Information=
* The Call Statisticcs log also works for AlphaNet calls and SIP trunk calls.
 
  
 +
*The Call Statistics log also works for AlphaNet calls and SIP trunk calls.
  
 
[[Category:Logging]]
 
[[Category:Logging]]

Revision as of 04:04, 1 March 2022

AlphaCom icon 300px.png

The Call Statistics Log provide call information about:

  • Conversations
  • Call Requests
  • Group calls
  • External phone calls


This Call Statistics Log is enabled from the web interface of the AlphaCom and ICX; System Configuration > Logging.

SysLog Entry

The general syntax of the Call Log is as follows:

Call ID ; Sec; Call State  ;   From node ; From DirNo ; From DispText ;  To Node  ; To Dirno (Collected digit SIP)  ;To Disp Text ;  Codec/rtp info

Example Logs

Call

"Open" call

000008 ; 5 ; Call Open      ; Lab(11) ; 151 ; Entrance  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; 
000008 ; 3 ; Call Open End  ; Lab(11) ; 151 ; Entrance  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ;  g722 g722
The call has been in private ringing for 5 seconds then 3 seconds of conversation.


"Open" call with RTP info

000018 ; 0 ; Call Open      ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; Lab(11) ; 103 ; Station 3  ; 
000018 ; 34 ; Call Open End  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; Lab(11) ; 103 ; Station 3 ;  g722/la0/lo0/de120


Call to private station, not answered

000007 ; 6 ; Call Priv End  ; Lab(11) ; 151 ; IP Station  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; 


Call to busy station, not answered

000017 ; 2 ; Call Busy End  ; Lab(11) ; 52561 ; Aksel  ; Lab(11) ; 151 ; IP Station  ; 


Call interrupted 8 second due to inquiry

000005 ; 0 ; Call Open      ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ; 
000005 ; 3 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  g722
000005 ; 8 ; Call ReOpen    ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ; 
000005 ; 9 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  g722
In conversation for 3 sec, then inquiry for 8 sec, then open call for 9 sec.


Call to SIP trunk 0, then dialed 40002561

000004 ; 0 ; Call Open      ; Lab(11) ; 151 ; IP Station  ; SIPD(12) ; 0 ;   ; 
000004 ; 21 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; SIPD(12) ; 0 (40002561) ;   ;  g722 g711u


  • All open calls will be reported "Call Open" and "Call Open End".
  • Calls not answered in private ringing will only be reported "Call Priv End".
  • During inquiry the call will be reported "Call Open End" during "on hold" and "Call ReOpen" when reopened.


  • "Call open" will reset the call timer.
  • Time reported on "call open" is the time of private ringing or on hold.
  • Time on "Call Open End" is the time of the open call (not including private ringing time).
  • Time on "Call Priv End" it the time of the private ringing mode.


Group Call

000011 ; 0 ; Gr Call Start ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 85 ; GroupCall 2  ; 
000011 ; 3 ; Gr Call End   ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 85 ; GroupCall 2  ; 

000012 ; 0 ; Gr Call Start ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ;
000012 ; 3 ; Gr Call End   ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ; 

Call Request

000010 ; 0 ; Call Req       ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  
000010 ; 7 ; Call Req End   ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;


Ringing Group

000013 ; 0 ; Call Req       ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 6701 ; Ringing Gr1  ; 
000013 ; 0 ; Call Req End   ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 6701 ; Ringing Gr1  ;


Additional Information

  • The Call Statistics log also works for AlphaNet calls and SIP trunk calls.