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Difference between revisions of "Call Statistics Log"

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The '''Call Statistics Log''' provide call information from:
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The '''Call Statistics Log''' provide call information about:
 +
 
 
*Conversations
 
*Conversations
 
*Call Requests
 
*Call Requests
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This Call Statistics Log is enabled from the web interface of the AlphaCom and ICX; [[ICX_Web#Logging|System Configuration''' > '''Logging]].
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This Call Statistics Log is enabled from the web interface of the AlphaCom XE and ICX-AlphaCom; [[ICX_Web#Logging|System Configuration''' > '''Logging]].
  
 
==SysLog Entry==
 
==SysLog Entry==
 
The general syntax of the Call Log is as follows:
 
The general syntax of the Call Log is as follows:
 
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{{code|Call ID ; Sec; Call State  ;  From node ; From DirNo ; From DispText ;  To Node  ; To Dirno (Collected digit SIP)  ;To Disp Text ;  Codec/rtp info}}
Call ID ; Sec; Call State  ;  From node ; From DirNo ; From DispText ;  To Node  ; To Dirno (Collected digit SIP)  ;To Disp Text ;  Codec/rtp info
 
  
 
==Example Logs==
 
==Example Logs==
=== Call ===
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===Call===
"Open" call
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'''"Open" call'''
 
  000008 ; 5 ; Call Open      ; Lab(11) ; 151 ; Entrance  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ;  
 
  000008 ; 5 ; Call Open      ; Lab(11) ; 151 ; Entrance  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ;  
 
  000008 ; 3 ; Call Open End  ; Lab(11) ; 151 ; Entrance  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ;  g722 g722
 
  000008 ; 3 ; Call Open End  ; Lab(11) ; 151 ; Entrance  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ;  g722 g722
  The call has been in private ringing for 5 seconds then 3 seconds of conversation.
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  The call has been ringing for 5 seconds, then 3 seconds of conversation.
  
  
"Open" call with RTP info
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'''"Open" call with RTP info'''
 
  000018 ; 0 ; Call Open      ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; Lab(11) ; 103 ; Station 3  ;  
 
  000018 ; 0 ; Call Open      ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; Lab(11) ; 103 ; Station 3  ;  
 
  000018 ; 34 ; Call Open End  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; Lab(11) ; 103 ; Station 3 ;  g722/la0/lo0/de120
 
  000018 ; 34 ; Call Open End  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; Lab(11) ; 103 ; Station 3 ;  g722/la0/lo0/de120
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The call has connected without ringing (0 seconds), 34 seconds of conversation.
  
  
Call to private station, not answered
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'''Call to private station, not answered'''
 
  000007 ; 6 ; Call Priv End  ; Lab(11) ; 151 ; IP Station  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ;  
 
  000007 ; 6 ; Call Priv End  ; Lab(11) ; 151 ; IP Station  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ;  
 +
The call has been ringing for 6 seconds, then terminated without answer.
  
  
Call to busy station, not answered
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'''Call to busy station, not answered'''
 
  000017 ; 2 ; Call Busy End  ; Lab(11) ; 52561 ; Aksel  ; Lab(11) ; 151 ; IP Station  ;  
 
  000017 ; 2 ; Call Busy End  ; Lab(11) ; 52561 ; Aksel  ; Lab(11) ; 151 ; IP Station  ;  
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Call to busy station, then terminated after 2 seconds without answer.
  
  
Call interrupted 8 second due to inquiry
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'''Call interrupted 8 second due to inquiry'''
 
  000005 ; 0 ; Call Open      ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  
 
  000005 ; 0 ; Call Open      ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  
 
  000005 ; 3 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  g722
 
  000005 ; 3 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  g722
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Call to SIP trunk 0, then dialed 40002561
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'''Call to SIP trunk 0, then dialed 40002561'''
 
  000004 ; 0 ; Call Open      ; Lab(11) ; 151 ; IP Station  ; SIPD(12) ; 0 ;  ;  
 
  000004 ; 0 ; Call Open      ; Lab(11) ; 151 ; IP Station  ; SIPD(12) ; 0 ;  ;  
 
  000004 ; 21 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; SIPD(12) ; 0 (40002561) ;  ;  g722 g711u
 
  000004 ; 21 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; SIPD(12) ; 0 (40002561) ;  ;  g722 g711u
  
  
 
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====Additional information ====
*All open calls will be reported "Call Open" and "Call Open End".  
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*All open calls will be reported "Call Open" and "Call Open End".
 
*Calls not answered in private ringing will only be reported "Call Priv End".
 
*Calls not answered in private ringing will only be reported "Call Priv End".
 
*During inquiry the call will be reported "Call Open End" during "on hold" and "Call ReOpen" when reopened. <br />
 
*During inquiry the call will be reported "Call Open End" during "on hold" and "Call ReOpen" when reopened. <br />
 +
 
<br />
 
<br />
 
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'''Time in the logs:'''
*"Call open" will reset the call timer.  
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*"Call open" will reset the call timer.
*Time reported on "call open" is the time of private ringing or on hold.  
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*Time reported on "call open" is the time of private ringing or on hold.
 
*Time on "Call Open End" is the time of the open call (not including private ringing time).
 
*Time on "Call Open End" is the time of the open call (not including private ringing time).
 
*Time on "Call Priv End" it the time of the private ringing mode.
 
*Time on "Call Priv End" it the time of the private ringing mode.
  
 +
<br />
  
 
===Group Call===
 
===Group Call===
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  000012 ; 0 ; Gr Call Start ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ;
 
  000012 ; 0 ; Gr Call Start ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ;
 
  000012 ; 3 ; Gr Call End  ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ;  
 
  000012 ; 3 ; Gr Call End  ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ;  
 
  
 
===Call Request===
 
===Call Request===
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=== Ringing Group ===
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===Ringing Group===
  
 
  000013 ; 0 ; Call Req      ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 6701 ; Ringing Gr1  ;  
 
  000013 ; 0 ; Call Req      ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 6701 ; Ringing Gr1  ;  
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<br>
 
<br>
  
= Additional Information =
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==Additional Information==
* The Call Statisticcs log also works for AlphaNet calls and SIP trunk calls.
 
  
 +
*The Call Statistics log also works for AlphaNet calls and SIP trunk calls.
  
 
[[Category:Logging]]
 
[[Category:Logging]]

Latest revision as of 08:42, 7 July 2022

AI.png

The Call Statistics Log provide call information about:

  • Conversations
  • Call Requests
  • Group calls
  • External phone calls


This Call Statistics Log is enabled from the web interface of the AlphaCom XE and ICX-AlphaCom; System Configuration > Logging.

SysLog Entry

The general syntax of the Call Log is as follows:

Call ID ; Sec; Call State ; From node ; From DirNo ; From DispText ; To Node ; To Dirno (Collected digit SIP) ;To Disp Text ; Codec/rtp info


Example Logs

Call

"Open" call

000008 ; 5 ; Call Open      ; Lab(11) ; 151 ; Entrance  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; 
000008 ; 3 ; Call Open End  ; Lab(11) ; 151 ; Entrance  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ;  g722 g722
The call has been ringing for 5 seconds, then 3 seconds of conversation.


"Open" call with RTP info

000018 ; 0 ; Call Open      ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; Lab(11) ; 103 ; Station 3  ; 
000018 ; 34 ; Call Open End  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; Lab(11) ; 103 ; Station 3 ;  g722/la0/lo0/de120
The call has connected without ringing (0 seconds), 34 seconds of conversation.


Call to private station, not answered

000007 ; 6 ; Call Priv End  ; Lab(11) ; 151 ; IP Station  ; Oslo(3) ; 2561 ; Aksel Ellefsen  ; 
The call has been ringing for 6 seconds, then terminated without answer.


Call to busy station, not answered

000017 ; 2 ; Call Busy End  ; Lab(11) ; 52561 ; Aksel  ; Lab(11) ; 151 ; IP Station  ; 
Call to busy station, then terminated after 2 seconds without answer.


Call interrupted 8 second due to inquiry

000005 ; 0 ; Call Open      ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ; 
000005 ; 3 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  g722
000005 ; 8 ; Call ReOpen    ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ; 
000005 ; 9 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  g722
In conversation for 3 sec, then inquiry for 8 sec, then open call for 9 sec.


Call to SIP trunk 0, then dialed 40002561

000004 ; 0 ; Call Open      ; Lab(11) ; 151 ; IP Station  ; SIPD(12) ; 0 ;   ; 
000004 ; 21 ; Call Open End  ; Lab(11) ; 151 ; IP Station  ; SIPD(12) ; 0 (40002561) ;   ;  g722 g711u


Additional information

  • All open calls will be reported "Call Open" and "Call Open End".
  • Calls not answered in private ringing will only be reported "Call Priv End".
  • During inquiry the call will be reported "Call Open End" during "on hold" and "Call ReOpen" when reopened.


Time in the logs:

  • "Call open" will reset the call timer.
  • Time reported on "call open" is the time of private ringing or on hold.
  • Time on "Call Open End" is the time of the open call (not including private ringing time).
  • Time on "Call Priv End" it the time of the private ringing mode.


Group Call

000011 ; 0 ; Gr Call Start ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 85 ; GroupCall 2  ; 
000011 ; 3 ; Gr Call End   ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 85 ; GroupCall 2  ; 

000012 ; 0 ; Gr Call Start ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ;
000012 ; 3 ; Gr Call End   ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 9010 ; Glob Grp 10  ; 

Call Request

000010 ; 0 ; Call Req       ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;  
000010 ; 7 ; Call Req End   ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 103 ; Station 3  ;


Ringing Group

000013 ; 0 ; Call Req       ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 6701 ; Ringing Gr1  ; 
000013 ; 0 ; Call Req End   ; Lab(11) ; 151 ; IP Station  ; Lab(11) ; 6701 ; Ringing Gr1  ;


Additional Information

  • The Call Statistics log also works for AlphaNet calls and SIP trunk calls.