Difference between revisions of "DAK key programming not working after SendAll"
From Zenitel Wiki
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* Set the Node Type back to 'AlphaCom E' | * Set the Node Type back to 'AlphaCom E' | ||
* Click OK to save changes | * Click OK to save changes | ||
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+ | [[Category:Troubleshooting]] | ||
+ | [[Category:AlphaPro Troubleshooting]] |
Revision as of 09:26, 30 March 2011
It can happen that DAK key programming disappears or that changes in DAK key programming don't take effect after SendChg/All. Specially databases that are upgraded from v.8.x/9.x to 10/11.x can be affected by this fault.
It can happen that the 'Send/Get Modules' flags are not set correctly, and this will cause the DAK key problems.
The procedure for getting the correct settings:
- Open AlphaPro->Exchange&System->System
- Temporarily set the Node Type to 'AlphaCom'. The Send/Get Modules will now be visible.
- Make sure that all Modules are checked the Send/Get Modules box.
- Set the Node Type back to 'AlphaCom E'
- Click OK to save changes