Difference between revisions of "Error 1713 during installation of AlphaPro"
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(New page: During installation of AlphaPro v10.xx I receive the error message: "Error 1713. AlphaPro v10.40 cannot install one of its required products. Contact your support group." When "unziping"...) |
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| − | During installation of AlphaPro v10.xx I receive the error message: "Error 1713. AlphaPro v10.40 cannot install one of its required products. Contact your support group." | + | '''Q:''' During installation of AlphaPro v10.xx I receive the error message: "Error 1713. AlphaPro v10.40 cannot install one of its required products. Contact your support group." |
| − | When "unziping" The AlphaPro installation files two subfolders should be created, ''SentinelSystemDriver'' and ''VirtualSerialPort''. Some zip programs are configured to unzip all files into one single folder, not creating the subfolders. When that is the case the instalation will fail with "Error 1713" as a response. | + | '''A:''' When "unziping" The AlphaPro installation files two subfolders should be created, ''SentinelSystemDriver'' and ''VirtualSerialPort''. Some zip programs are configured to unzip all files into one single folder, not creating the subfolders. When that is the case the instalation will fail with "Error 1713" as a response. |
Det skal se slik ut når du kjører InstallAlphaPro.exe: | Det skal se slik ut når du kjører InstallAlphaPro.exe: | ||
Revision as of 08:34, 30 May 2008
Q: During installation of AlphaPro v10.xx I receive the error message: "Error 1713. AlphaPro v10.40 cannot install one of its required products. Contact your support group."
A: When "unziping" The AlphaPro installation files two subfolders should be created, SentinelSystemDriver and VirtualSerialPort. Some zip programs are configured to unzip all files into one single folder, not creating the subfolders. When that is the case the instalation will fail with "Error 1713" as a response.
Det skal se slik ut når du kjører InstallAlphaPro.exe: