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Difference between revisions of "Hotline Call"

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When lifting the handset of a station, a call can automaticaly be placed to a preconfigured number. This is known as '''Hotline Call'''. By default there is a delay of 5 seconds before the call is made, allowing the user to dial a different number on the keypad. This delay can be set to a low value if immediate call is required.
 
When lifting the handset of a station, a call can automaticaly be placed to a preconfigured number. This is known as '''Hotline Call'''. By default there is a delay of 5 seconds before the call is made, allowing the user to dial a different number on the keypad. This delay can be set to a low value if immediate call is required.
 
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<td style="display: block; vertical-align: bottom;">[[Image:HotlineCall3.PNG|300px]]</td>
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<td style='background-color:#efefef;'>Hotline Call</td>
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== Configuration ==
 
== Configuration ==
Enable the [[Hot-line Dialing|hotline]] function by selecting the hotline station in the listbox in '''Users & Stations''', select the '''Station Type''' tab, and check the '''Hotline''' flag:
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Enable the hotline function by selecting the hotline station in the listbox in '''Users & Stations''', select the '''Station Type''' tab, and check the '''Hotline''' flag:
  
 
[[File:IP Hotline Hotline Set.PNG|thumb|left|500px|Enable the Hotline Call flag]]
 
[[File:IP Hotline Hotline Set.PNG|thumb|left|500px|Enable the Hotline Call flag]]
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== Hotline Call Delay ==
 
== Hotline Call Delay ==
By default there is a 5.0 second delay from the handset is lifted until the call is placed. Often you want the call to be placed immediately. To change the delay time, select [[Exchange_%26_System_(AlphaPro)#Calls_and_Options|Exchange & System, System''', Calls and Options]].
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By default there is a 5.0 second delay from the handset is lifted until the call is placed. Often you want the call to be placed immediately. To change the delay time, select [[Exchange_%26_System_(AlphaPro)#Calls_and_Options|Exchange & System, System, Calls and Options. '''Hotline Call Delay''']].
 
[[File:HotlineCallDelay.PNG|thumb|left|500px|Default hotline delay is 5.0 sec. Change from 50 to 0 for immediate call]]
 
[[File:HotlineCallDelay.PNG|thumb|left|500px|Default hotline delay is 5.0 sec. Change from 50 to 0 for immediate call]]
 
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Related Article: [[Hot-line Dialing]]
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[[Category: ICX-AlphaCom features]]
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[[Category: AlphaCom features]]

Latest revision as of 08:58, 24 May 2022

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When lifting the handset of a station, a call can automaticaly be placed to a preconfigured number. This is known as Hotline Call. By default there is a delay of 5 seconds before the call is made, allowing the user to dial a different number on the keypad. This delay can be set to a low value if immediate call is required.

HotlineCall3.PNG
Hotline Call


Configuration

Enable the hotline function by selecting the hotline station in the listbox in Users & Stations, select the Station Type tab, and check the Hotline flag:

Enable the Hotline Call flag



In Users & Stations, select the DAK button, and enter the call destination on DAK 7:

Call to station 321 when lifting the handset


Option: If the hotline call should generate a Call Request instead, enter "I 623 I xxx" on DAK 7, where xxx is the target station. If the Call Request should be cleared when replacing the handset, enter "I626 I xxx" on DAK 8, else leave DAK 8 blank.

Send Call Request to station 101 when lifting the handset, delete the Call request when replacing the handset



Hotline Call Delay

By default there is a 5.0 second delay from the handset is lifted until the call is placed. Often you want the call to be placed immediately. To change the delay time, select Exchange & System, System, Calls and Options. Hotline Call Delay.

Default hotline delay is 5.0 sec. Change from 50 to 0 for immediate call