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Difference between revisions of "IP Flush Master Station LED Indications"

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'''Blinking at 1 second intervals:'''<br/>
 
'''Blinking at 1 second intervals:'''<br/>
−
Station has no connection to the AlphaCom XE Audio Server.
+
Station cannot register to the server/controller
  
 
Possible reasons:
 
Possible reasons:
−
* No connection to Ethernet
+
* Invalid network settings (IP address and network mask) in the device
−
* Wrong AlphaCom IP address configured
+
* Wrong or missing account settings (Server IP, directory number, password..)
−
* Invalid IP address
+
* Failing to register due to missing license in the server
−
* No gateway or wrong gateway to the AlphaCom XE Audio Server
+
* The server is offline
 +
* Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)
 +
If the server is on a different subnet, check that
 +
* A valid Default gateway is defined
  
−
'''Blinking at 5 second intervals:'''<br/>
+
'''No blinking:'''
−
Station connected but NOT registered in the AlphaCom XE Audio Server.
 
  
 
Possible reasons:  
 
Possible reasons:  
−
* Station has not been programmed in AlphaPro
+
* Station connected and registered to the ICX-AlphaCom
−
* Missing IP Station license in AlphaCom XE Audio Server
+
* Station not powered up (if no other LEDs are active)
  
−
'''No blinking:'''
+
'''Blinking at 5 second intervals:'''<br/>
 +
{{Note| This LED behaviour only applies to INCA Desktop stations [[IP Flush Master - 1008031000|1008031000]] and [[IP OR Master Station - 1008015000|1008015000]] in ICX-AlphaCom mode}}
 +
Station connected but NOT registered in the ICX-AlphaCom
  
 
Possible reasons:  
 
Possible reasons:  
−
* Station connected and registered to the AlphaCom XE Audio Server
+
* Station has not been programmed in AlphaPro
−
* Station not powered up (if no other LEDs are active)
+
* Missing IP Station license in ICX-AlphaCom
  
 
[[Category:Station Indication LEDs]]
 
[[Category:Station Indication LEDs]]

Latest revision as of 12:24, 20 November 2020

Station LED

Station LED


Blinking at 1 second intervals:
Station cannot register to the server/controller

Possible reasons:

  • Invalid network settings (IP address and network mask) in the device
  • Wrong or missing account settings (Server IP, directory number, password..)
  • Failing to register due to missing license in the server
  • The server is offline
  • Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)

If the server is on a different subnet, check that

  • A valid Default gateway is defined

No blinking:

Possible reasons:

  • Station connected and registered to the ICX-AlphaCom
  • Station not powered up (if no other LEDs are active)

Blinking at 5 second intervals:

Note icon This LED behaviour only applies to INCA Desktop stations 1008031000 and 1008015000 in ICX-AlphaCom mode


Station connected but NOT registered in the ICX-AlphaCom

Possible reasons:

  • Station has not been programmed in AlphaPro
  • Missing IP Station license in ICX-AlphaCom
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