Difference between revisions of "ITSV-2 & ITSV-3 Restore Factory Defaults"

Latest revision as of 14:20, 6 December 2022

This article describes how to restore factory defaults of the ITSV-3 station.

Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings.

Restore to Factory Default via LCD Menu

Select the Settings icon on the screen, and scroll down to the Advanced section. Select System security > Factory reset

Restore to Factory Default via the Web interface

Login to ITSV-2 or ITSV-3 Web GUI and go to Maintenance > Upgrade page
Under the Advanced Settings tab, select Factory Reset.

Factory Reset

Hard reset

For users that want to do factory reset of the device manually, hard reset is an alternative:

ITSV-2

Power cycle the ITSV-2.
Wait for the LED in the upper right of the phone to light up in Green, then about 2 seconds later, press the both keys 1 and 9' at the same time, it will go into the factory reset process.
The LCD screen will display “Factory reset, please wait”.
The ITSV-2 will reboot with factory default settings.

ITSV-3

Power cycle the ITSV-3.
Wait for the LED in the upper right of the phone to light up in Green, then about 2 seconds later, press the both keys (the second LCD key from the left: Volume Up) and (the 4th LCD key from the left: Menu) at the same time, it will go into the factory reset process.
The LCD screen will display “Factory reset, please wait”.
The ITSV-3 will reboot with factory default settings.

Factory default values

Station IP address: DHCP
Username: admin
Password: alphaadmin

The very first time you log in via the web interface you are prompted to change the password.

Make sure to make a note of the new password!

@@ Line 2: / Line 2: @@
 __NOTOC__
 This article describes how to restore factory defaults of the ITSV-3 station.
-==Restore to Factory Default==
+{{obs|Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings.}}
-===Restore to Factory Default via LCD Menu===
-* Select the '''Settings''' icon on the screen, and scroll down to the '''Advanced''' section. Select '''System Security''' > '''Factory Default'''
+==Restore to Factory Default via LCD Menu==
+* Select the '''Settings''' icon on the screen, and scroll down to the '''Advanced''' section. Select '''System security''' > '''Factory reset'''
+==Restore to Factory Default via the Web interface ==
 <ol>
-<li> On ITSV-3 idle screen, press MENU button and tap on System settings. Or go to onscreen MENU > Settings </li>
+<li> Login to ITSV-2 or ITSV-3 Web GUI and go to '''Maintenance''' > '''Upgrade''' page </li>
-<li> Select Advanced Settings > Factory Reset, the following figure will show </li>
+<li> Under the '''Advanced Settings''' tab, select '''Factory Reset'''.</li>
-[[File:ITSV-1 factoryreset.png|400px|thumb|left|Factory Reset]]
+[[File:ITSV-3 FR Web.png|600px|thumb|left|Factory Reset]]
-<br style="clear:both;" />
-<li> Press OK, a confirmation message will show. Select "Clear the SD Card" if you would like to delete all pictures, videos and other files from the SD card storage on the ITSV-1</li>
-[[File:ITSV-1 resetconfirm.png|400px|thumb|left|Confirm the reset]]
 <br style="clear:both;" />
-<li> Press OK to confirm </li>
 </ol>
-===Restore to Factory Default via the Web GUI===
+==Hard reset==
-<ol>
+For users that want to do factory reset of the device manually, hard reset is an alternative:
-<li> Login to ITSV-1 Web GUI and go to Maintenance>Upgrade page </li>
+===ITSV-2===
-<li> At the bottom of the page, click on the Reset button for Factory reset. Select "Clear the SD Card" if you would like to delete all the picture, videos and other files from the SD card storage on the ITSV-1</li>
+# Power cycle the ITSV-2.
-[[File:ITSV-1 webfactoryreset.png|600px|thumb|left|Factory Reset]]
+#Wait for the LED in the upper right of the phone to light up in Green, then about 2 seconds later, press the both keys '''1''' and '''9'''' at the same time, it will go into the factory reset process.
-<br style="clear:both;" />
+#The LCD screen will display “Factory reset, please wait”.
-<li> A dialog box will pop up to confirm factory reset. The dialog box is created at the top of the screen</li>
+#The ITSV-2 will reboot with factory default settings.
-[[File:ITSV-1 webconfirmreset.png|600px|thumb|left|Confirm the reset]]
-<br style="clear:both;" />
+===ITSV-3===
-<li> Click OK to restore the ITSV-1 to factory settings </li>
+# Power cycle the ITSV-3.
-</ol>
+#Wait for the LED in the upper right of the phone to light up in Green, then about 2 seconds later, press the both keys (the second LCD key from the left: Volume Up) and (the 4th LCD key from the left: Menu) at the same time, it will go into the factory reset process.
+#The LCD screen will display “Factory reset, please wait”.
+#The ITSV-3 will reboot with factory default settings.
-===Restore to Factory Default via Hard Keys===
+<br>
-If users could not access web GUI for factory reset, or when the ITSV-1 cannot boot up, follow the steps below to reset the ITSV-1 via hard keys.
-# Turn off the ITSV-1
-# Press and hold both 1 and 9 keys at the same time until it enters the factory reset mode
-# The ITSV-1 will boot up with factory default settings
-===Factory default values===
+==Factory default values==
 *Station IP address: DHCP
@@ Line 42: / Line 39: @@
 *Password: '''alphaadmin'''
-The very first time you log in you are prompted to change the password.
+The very first time you log in via the web interface you are prompted to change the password.
 {{note|Make sure to make a note of the new password!}}
 [[Category: Turbine - Restore Factory Defaults and Software Upgrade]]