Network guidelines

ICX and AlphaCom XE

This article describes the network guidelines of Vingtor-Stentofon ICX and AlphaCom XE platforms

ICX and AlphaCom XE offer advanced communication and control capabilities. They provide the voice of security. This article includes descriptions of setup and configuration, operation, and any limitations and/or notes surrounding the solution. The network guidelines of ICX and AlphaCom XE are very similar, as ICX is built on the AlphaCom XE application software. Where this does not cause any confusion, the only reference will be made to the ICX.

Separate management interface

ICX comes with two Ethernet interfaces. A separate Ethernet interface which can be dedicated to management. This allows the administrator to build a separate administration VLAN that is dedicated only to administrators.

Network guidelines

Bandwidth usage

• Maximum one way latency 150ms
• Maximum one way jitter <30ms
• Maximum Loss <1%

Bandwidth usage

A VoIP audio stream is using:

• On a LAN network: 85.6 kbps
• On a WAN network (IPSec encrypted): 106.4 kbps

Examples:

• A conversation between to IP stations is using 2 VoIP streams, one to each station. Bandwidth usage: 2 x 85,6 = 171,2 kbps
• A group call (unicast) from one IP station to 10 receiving devices (IP stations, IP Speakers), is using one VoIP stream to each of the stations. Bandwidth usage: 11 x 85,6 kbps = 941,6 kbps
• A group call (multicast) from one IP station to 10 receiving devices (IP stations, IP Speakers), is using one VoIP stream from the calling station, and one VoIP stream to the group. Bandwidth usage: 2 x 85,6 kbps = 171,2 kbps

The bandwidth usage is the same for all codecs G.722, G.711u and G.711a.

Here is a link to the bandwidth usage for video stream from TCIV station.

Unicast/Multicast

The network should support Multicast (IGMP Snooping). ICX is by default using Unicast for Group audio (group calls, alarm messages etc), sending one VoIP stream to each receiving device. The maximum number of receivers is 200 (50 in AlphaCom) when using Unicast. If more than 200 receiving devices, multicast must be used. Multicast is also recommended with less devices to lower the bandwidth usage.

A group call with Muliticast is using 2 VoIP channels, regardless of the number of receivers.

VLAN

It is recommended to use a dedicated VLAN for the intercom system. Grouping users into logical networks will increase performance by limiting broadcast traffic to users performing similar functions or within individual workgroups. Additionally, less traffic will need to be routed, and the latency added by routers will be reduced.

Quality of Service

The ICX uses the UDP ports 61000 to 62000 for VoIP audio. Quality of Service (QoS) is by default set on all VoIP audio packages, using Diffserv bit class EF.

Power over Ethernet (PoE)

All INCA devices and Turbine devices from Zenitel supports PoE (IEEE 802.3af standard, Class 0). Most stations (except the desktop models) can alternatively be powered from a local 24VDC power supply.

The ICX server does not support PoE.

Port use

All devices (servers and stations) are using port 80 (http) or 443 (https) for web services.

VoIP communication is using the following ports:

IP Stations

• Signaling: TCP port 50001
• Voice:
  • UDP port 61000 – 62000 for ICX
  • UDP port 61000 – 61150 for AlphaCom XE

AlphaNet (interconnecting ICX and AlphaCom servers)

• Signaling: TCP port 50000
• Voice:
  • UDP port 61000 – 62000 for ICX
  • UDP port 61000 – 61150 for AlphaCom XE

MultiModule (interconnecting AlphaCom servers in Master-Slave, available only in AlphaCom XE)

• Signaling: TCP port 50010
• Voice: UDP port 61000 – 61150

SIP communication

• Signaling: UDP port 5060
• Voice:
  • UDP port 61000 – 62000 for ICX
  • UDP port 61000 – 61150 for AlphaCom XE

Management Tools are using the following ports:

AlphaPro PC configuration tool

• TCP Port 80 for AlphaPro 12.0 and later
• TCP port 60001 for AlphaPro 11.7 and earlier

AlphaWeb - Integrated web server

• TCP port 80 (http) or TCP port 443 (https)

ICX firewall and port usage

ICX has an internal firewall allowing the network administrator to open and close IP services that should be able to access the ICX from the different networks.

The ICX firewall