Difference between revisions of "Recorder 2.0 no audio recorded"
From Zenitel Wiki
ZenitelAus (talk | contribs) (Tag: Visual edit) |
ZenitelAus (talk | contribs) (Tag: Visual edit) |
||
| Line 1: | Line 1: | ||
| − | Incorrect Recorder Initial Configuration can cause the recorder to act as if it's working, but there | + | Incorrect Recorder Initial Configuration can cause the recorder to act as if it's working, but there are no audio packets recorded. |
Check to ensure that the IP Address set in the Recorder Initial Configuration is that of the PC performing the recording, and not that of the ICX-AlphaCom or AlphaCom Server. | Check to ensure that the IP Address set in the Recorder Initial Configuration is that of the PC performing the recording, and not that of the ICX-AlphaCom or AlphaCom Server. | ||
Revision as of 05:14, 20 July 2020
Incorrect Recorder Initial Configuration can cause the recorder to act as if it's working, but there are no audio packets recorded.
Check to ensure that the IP Address set in the Recorder Initial Configuration is that of the PC performing the recording, and not that of the ICX-AlphaCom or AlphaCom Server.
Note that this IP Address also cannot be the link-local address (127.0.0.1), as it's used to direct the ICX-AlphaCom or AlphaCom server to send the audio packets to this address.
