Difference between revisions of "Recorder 2.0 not starting"

Latest revision as of 10:25, 15 February 2024

When attempting to start the Recorder 2.0 service, the services fails to start. This can be due to permissions in the SQL Server Database. To fix this, you will need to download Microsoft SQL Server Management Studio.

To rectify the problem:

Start Management Studio and connect to the SQL server instance
Navigate to Security > Logins
Select NT AUTHORITY\SYSTEM, right-click and select Properties
Select User Mapping
In the top section of the dialog select the appropriate database, usually Nvr2Db
In the bottom section of the dialog, select db_owner and leave all other selections as they were
Click OK and exit Management Studio

@@ Line 1: / Line 1: @@
-{{A}}
+{{AI}}
+When attempting to start the Recorder 2.0 service, the services fails to start.  This can be due to permissions in the SQL Server Database.  To fix this, you will need to download Microsoft SQL Server Management Studio.
-If the server cannot log in into the selected database a Service call error message may be displayed when trying to log in into the Vingtor-Stentofon Operator client, and the service is stuck in '''Service state: Starting'''.<br>
+To rectify the problem:
-If this happens it may not be possible to stop the Vingtor-Stentofon Operator Server from within the Vingtor-Stentofon Operator Server Configuration Tool. In this case, use 'Task Manager', select the 'Processes' TAB, find 'Vingtor-Stentofon Operator Service', right click on it and select 'End task'.
-[[File:AlphaView server not starting.png|thumb|left|500px|'''Service state: Starting''' displayed]]
-<br style="clear:both;" />
-Use ‘'''Microsoft SQL Server Management Studio'''’ (freely available from Microsoft) to set the selected user as database owner, this is either:
+* Start Management Studio and connect to the SQL server instance
-[[File:AlphaView server not starting 2.png|thumb|500px]]
+* Navigate to '''Security''' > '''Logins'''
-* NT AUTHORITY\SYSTEM in case OS Authentication is selected
+* Select NT AUTHORITY\SYSTEM, right-click and select '''Properties'''
-* The entered user details in case SQL Server authentication is selected
+* Select '''User Mapping'''
+* In the top section of the dialog select the appropriate database, usually Nvr2Db
+* In the bottom section of the dialog, select '''db_owner''' and leave all other selections as they were
+* Click '''OK''' and exit Management Studio
-To rectify the problem:
+[[File:SQL.jpg|left|frameless|553x553px]]
-* Start Management Studio and connect to the SQL server instance
-* Navigate to '''Security''' > '''Logins'''
-* Select the appropriate user, right-click and select '''Properties'''
-* Select '''User Mapping'''
-* In the top section of the dialog select the appropriate database
-* In the bottom section of the dialog, select '''db_owner''' and leave all other selections as they were
-* Click '''OK''' and exit Management Studio
-[[Category:Vingtor-Stentofon Operator Troubleshooting]]
+[[Category: Recorder 2.0 Troubleshooting]]

Difference between revisions of "Recorder 2.0 not starting"

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Latest revision as of 10:25, 15 February 2024