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Difference between revisions of "Reset and Set Node buttons fail"

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[[File:Reset Fails.PNG|thumb|left|400px|Error message when pressing the '''Reset''' button]]
 
[[File:Reset Fails.PNG|thumb|left|400px|Error message when pressing the '''Reset''' button]]
 
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Solution: In '''Exchange & System''' > '''System''', make sure that the Exchange Type is set to '''ICX''', and not to AlphaCom or AlphaCom XE.
  
  
  
 
[[Category:AlphaPro Troubleshooting]]
 
[[Category:AlphaPro Troubleshooting]]

Revision as of 12:14, 11 May 2021

Problem: In an ICX-500 or ICX-Core system, when using the Reset button or the Set Node button from AlphaPro, the communication to the server fails, and you get an error message.

Error message when pressing the Reset button


Solution: In Exchange & System > System, make sure that the Exchange Type is set to ICX, and not to AlphaCom or AlphaCom XE.