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Difference between revisions of "Reset and Set Node buttons fail"

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Solution: In '''Exchange & System''' > '''System''', make sure that the "Node Type" is set to '''ICX''', and not to "AlphaCom" or "AlphaCom XE".
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'''Solution''': In '''Exchange & System''' > '''System''', make sure that the "Node Type" is set to '''ICX''', and not to "AlphaCom" or "AlphaCom XE".
  
 
[[File:Select NodeType.png|thumb|left|400px|Set "Node Type" = '''ICX''']]
 
[[File:Select NodeType.png|thumb|left|400px|Set "Node Type" = '''ICX''']]

Revision as of 12:23, 11 May 2021

Problem: In an ICX-500 or ICX-Core system, when using the Reset button or the Set Node button from AlphaPro, the communication to the server fails, and you get an error message.

Error message when pressing the Reset button


Solution: In Exchange & System > System, make sure that the "Node Type" is set to ICX, and not to "AlphaCom" or "AlphaCom XE".

Set "Node Type" = ICX