Difference between revisions of "Reset and Set Node buttons fail"
From Zenitel Wiki
Line 3: | Line 3: | ||
[[File:Reset Fails.PNG|thumb|left|400px|Error message when pressing the '''Reset''' button]] | [[File:Reset Fails.PNG|thumb|left|400px|Error message when pressing the '''Reset''' button]] | ||
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
+ | |||
+ | Solution: In '''Exchange & System''' > '''System''', make sure that the Exchange Type is set to '''ICX''', and not to AlphaCom or AlphaCom XE. | ||
[[Category:AlphaPro Troubleshooting]] | [[Category:AlphaPro Troubleshooting]] |
Revision as of 13:14, 11 May 2021
Problem: In an ICX-500 or ICX-Core system, when using the Reset button or the Set Node button from AlphaPro, the communication to the server fails, and you get an error message.
Solution: In Exchange & System > System, make sure that the Exchange Type is set to ICX, and not to AlphaCom or AlphaCom XE.