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Difference between revisions of "Substations calling external telephone(s)"

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(Configure the Call Button of the substation)
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[[File:DAK CallPhone1.PNG|thumb|left|500px|Direct Access Key Settings]]
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[[File:DAK CallPhone1.PNG|thumb|left|500px|Call Button configuration]]
 
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[[File:DAK CallPhone2.PNG|thumb|left|500px|Call Button configuration]]
 
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Start the string with a "I", followed by the prefix number "0". Then "w" or "W", followed by the phone number. "w" introduces a 0.5 second pause, while "W" introduces a 1.0 second pause. See [[Play DAK Feature]] for further details.

Revision as of 15:05, 24 August 2018

AlphaCom icon 300px.png

This article describes how substations in the AlphaCom can be configured to call external telephone number(s).

  • If all lines in the SIP gateway are busy, the call will be queued. When the line becomes free, the call will automatically progress.
  • Multiple phone numbers can be defined. If the first phone doesn't answer within a preset time, the call can be routed to a second (and a third...) phone number.

Configure the Call Button of the substation

The call button can be configured in two different ways to dial a preconfigured phone number.

Let's assume that the prefix to the external phone line is "0", and the phone number to call is 987654321.

Alternative 1:

Call Button configuration


Start the string with a "T", followed by the prefix number "0". Then "w" or "W", followed by the phone number. "w" introduces a 0.5 second pause, while "W" introduces a 1.0 second pause. See Play DAK Feature for further details.

Alternative 2:

Call Button configuration


Start the string with a "I", followed by the prefix number "0". Then "w" or "W", followed by the phone number. "w" introduces a 0.5 second pause, while "W" introduces a 1.0 second pause. See Play DAK Feature for further details.