Actions

Difference between revisions of "Substations calling external telephone(s)"

From Zenitel Wiki

(Configure the Call Button of the substation)
(Configure the Call Button of the substation)
Line 9: Line 9:
 
Let's assume that the prefix to the external phone line is "0", and the phone number to call is 987654321.
 
Let's assume that the prefix to the external phone line is "0", and the phone number to call is 987654321.
  
Alternative 1:
+
'''Alternative 1:'''
 
[[File:DAK CallPhone2.PNG|thumb|left|500px|Call Button configuration]]
 
[[File:DAK CallPhone2.PNG|thumb|left|500px|Call Button configuration]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
Line 15: Line 15:
 
Start the string with a "I", followed by the prefix number "0". Then "P", followed by the phone number.
 
Start the string with a "I", followed by the prefix number "0". Then "P", followed by the phone number.
  
Alternative 2:
+
'''Alternative 2:'''
 
[[File:DAK CallPhone1.PNG|thumb|left|500px|Call Button configuration]]
 
[[File:DAK CallPhone1.PNG|thumb|left|500px|Call Button configuration]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
 
Start the string with a "T", followed by the prefix number "0". Then "w" or "W", followed by the phone number. "w" introduces a 0.5 second pause, while "W" introduces a 1.0 second pause. See [[Play DAK Feature]] for further details.
 
Start the string with a "T", followed by the prefix number "0". Then "w" or "W", followed by the phone number. "w" introduces a 0.5 second pause, while "W" introduces a 1.0 second pause. See [[Play DAK Feature]] for further details.

Revision as of 15:07, 24 August 2018

AlphaCom icon 300px.png

This article describes how substations in the AlphaCom can be configured to call external telephone number(s).

  • If all lines in the SIP gateway are busy, the call will be queued. When the line becomes free, the call will automatically progress.
  • Multiple phone numbers can be defined. If the first phone doesn't answer within a preset time, the call can be routed to a second (and a third...) phone number.

Configure the Call Button of the substation

The call button can be configured in two different ways to dial a preconfigured phone number.

Let's assume that the prefix to the external phone line is "0", and the phone number to call is 987654321.

Alternative 1:

Call Button configuration


Start the string with a "I", followed by the prefix number "0". Then "P", followed by the phone number.

Alternative 2:

Call Button configuration


Start the string with a "T", followed by the prefix number "0". Then "w" or "W", followed by the phone number. "w" introduces a 0.5 second pause, while "W" introduces a 1.0 second pause. See Play DAK Feature for further details.