Difference between revisions of "Substations calling external telephone(s)"
From Zenitel Wiki
Line 4: | Line 4: | ||
* Multiple phone numbers can be defined. If the first phone doesn't answer within a preset time, the call can be routed to a second (and a third...) phone number. | * Multiple phone numbers can be defined. If the first phone doesn't answer within a preset time, the call can be routed to a second (and a third...) phone number. | ||
− | {{Note|One Stage (Enbloc) dialing must be used to achive the described functionality}} | + | {{Note|'''One Stage''' (Enbloc) dialing must be used to achive the described functionality}} |
==Configure the Call Button of the substation== | ==Configure the Call Button of the substation== | ||
The call button can be configured in two different ways to dial a preconfigured phone number. | The call button can be configured in two different ways to dial a preconfigured phone number. |
Revision as of 15:09, 24 August 2018
This article describes how substations in the AlphaCom can be configured to call external telephone number(s).
- If all lines in the SIP gateway are busy, the call will be queued. When the line becomes free, the call will automatically progress.
- Multiple phone numbers can be defined. If the first phone doesn't answer within a preset time, the call can be routed to a second (and a third...) phone number.
Configure the Call Button of the substation
The call button can be configured in two different ways to dial a preconfigured phone number.
Let's assume that the prefix to the external phone line is "0", and the phone number to call is 987654321.
Alternative 1:
Start the string with a "I", followed by the prefix number "0". Then "P", followed by the phone number.
Alternative 2:
Start the string with a "T", followed by the prefix number "0". Then "w" or "W", followed by the phone number. "w" introduces a 0.5 second pause, while "W" introduces a 1.0 second pause. See Play DAK Feature for further details.