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Difference between revisions of "Syslog (AlphaCom)"

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'''Syslog''' is a standard for forwarding log messages in an IP network. The term "syslog" is often used for both the actual syslog protocol, as well as the application or library sending syslog messages.
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'''Syslog''' is a standard for forwarding log messages in an IP network. The term "syslog" is often used for both the actual [http://en.wikipedia.org/wiki/Syslog syslog] protocol, as well as the application or library sending syslog messages.
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The syslog is configured from the [[ICX_Web#Logging|web interface]].
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== Facility value ==
 
== Facility value ==
The Facility value is a way of determining which process of the AlphaCom created the message. Since the Syslog protocol was originally written on BSD Unix, the Facilities reflect the names of Unix processes and Daemons:
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The Facility value is a way of determining which process of the ICX-AlphaCom created the message. Since the Syslog protocol was originally written on BSD Unix, the Facilities reflect the names of Unix processes and Daemons:
  
* Local0: Debug log
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* Local0: [[AlphaCom debug log|Debug log]]
* Local1: System log
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* Local1: [[AlphaCom system log|System log]]
* Local2: Statistics log
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* Local2: [[AlphaCom call statistics log|Call Statistics Log]]
  
== Debug log ==
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== Severity level==
The Debug log contains the same information as transmitted on the [[TST console]]. On AMC systems the information was stored in a small error buffer which could be read by the "[[TST_console#Read_Error_Buffer|err]]" command from the TST console.
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=== Debug log ===
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The Debug Log reports on several Severity levels:
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* '''Local0.Crit''': Disaster – Exchange reset. The state of the exchange is so bad that the software does a controlled reset to restore normal operation.
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* '''Local0.Error''': Error – The software handles a problem by e.g. aborting an operation and returning to idle, but logs a message
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* '''Local0.Warning''': Warning – Information to the user. Often identical to texts sent to the log port
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* '''Local0.Notice''': Reconfiguration of Syslog and restarting AMCd on command are reported at this level
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* '''Local0.Info''': Information regarding [[Redundant Servers - ICX-AlphaCom]] is reported on this level
  
The Debug Log reports on three priority levels:  
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===System log===
:Local0:Warning
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The [[AlphaCom system log|System Log]] reports on two severity levels:  
::Warning – Information to the user. Often identical to texts sent to the log port
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* '''Local1:Notice''': All log events in the system log are reported at this level, except
:Local0:Error
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* '''Local1:Warning''': Log events related to communication with external Audio Recorder
::Error – The software handles a problem by e.g. aborting an operation and returning to idle, but logs a message
 
:Local0:Crit(?)
 
::Disaster – Exchange reset. The state of the exchange is so bad that the software does a controlled reset to restore normal operation.
 
  
==System log==
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===Call Statistics log===
The System Log reports on one priority level: Local1:Notice
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The [[AlphaCom call statistics log|Call Statistics Log]] reports on one severity level: '''Local2:Info'''
  
==Statistics log==
 
The Statistics Log reports on one priority level: Local2:Info
 
  
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Note that when reporting log events using [[SNMP in AlphaCom XE|SNMP Traps]], all three log types are reported with Facility/Severity = '''Local7.Debug'''.
  
[[Category:AlphaCom E Software]]
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[[Category:Logging]]

Latest revision as of 15:40, 28 June 2022

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Syslog is a standard for forwarding log messages in an IP network. The term "syslog" is often used for both the actual syslog protocol, as well as the application or library sending syslog messages.

The syslog is configured from the web interface.

Facility value

The Facility value is a way of determining which process of the ICX-AlphaCom created the message. Since the Syslog protocol was originally written on BSD Unix, the Facilities reflect the names of Unix processes and Daemons:

Severity level

Debug log

The Debug Log reports on several Severity levels:

  • Local0.Crit: Disaster – Exchange reset. The state of the exchange is so bad that the software does a controlled reset to restore normal operation.
  • Local0.Error: Error – The software handles a problem by e.g. aborting an operation and returning to idle, but logs a message
  • Local0.Warning: Warning – Information to the user. Often identical to texts sent to the log port
  • Local0.Notice: Reconfiguration of Syslog and restarting AMCd on command are reported at this level
  • Local0.Info: Information regarding Redundant Servers - ICX-AlphaCom is reported on this level

System log

The System Log reports on two severity levels:

  • Local1:Notice: All log events in the system log are reported at this level, except
  • Local1:Warning: Log events related to communication with external Audio Recorder

Call Statistics log

The Call Statistics Log reports on one severity level: Local2:Info


Note that when reporting log events using SNMP Traps, all three log types are reported with Facility/Severity = Local7.Debug.