System availability
From Zenitel Wiki
System availability
System Availability
- The percentage of time that the system can perform its intended function
System Availability = 1 – System Downtime
Downtime per year
Availability | Nines | Downtime | |
90% | 1 | 36.5 | days/year |
99% | 2 | 3.65 | DAys/year |
99.9% | 3 | 8.78 | hours/year |
99.99% | 4 | 52 | minutes/year |
99.999% | 5 | 5 | minutes/year |
System Downtime
Many events causes system downtime:
- HW fault
- Software fault
- Vandalism
- Extreme conditions (fire, flooding etc)
- Power outage
- IP network failure
- Planned system maintenance
System Downtime = ∑ P * S * MTTR
P | = Probability of event taken place |
S | = Severity of event |
= Percentage of service affected by fault | |
MTTR | = Mean Time To Repair |
= mean time to detect fault + mean time to fix fault |