Difference between revisions of "TCIV - Error, unable to get camera version"
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Revision as of 12:47, 1 April 2019
Problem: No video feed at all from device and the Station Information page displays the following error.
Possible reasons: Camera has for some reason lost connection with mainboard. This might happen after software upgrade.
Solution: If this happens, a complete power reset is recommended. Remove cable, re-attach cable.