Difference between revisions of "TCIV - Error, unable to get camera version"
From Zenitel Wiki
(Created page with "{{APS}} '''Problem''': No video feed at all from device and the Station Information page displays the following error. Image:tciv_cameraversion.png|thumb|300px|left|Unabl...") |
|||
| Line 1: | Line 1: | ||
{{APS}} | {{APS}} | ||
'''Problem''': | '''Problem''': | ||
| − | No video feed at all from device and the Station Information page displays the following error | + | No video feed at all from device and the Station Information page displays the following error: '''Error, unable to get camera version''' |
| − | [[Image:tciv_cameraversion.png|thumb| | + | [[Image:tciv_cameraversion.png|thumb|700px|left|Unable to get camera version]] |
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
Revision as of 11:42, 2 July 2019
Problem: No video feed at all from device and the Station Information page displays the following error: Error, unable to get camera version
Possible reasons: Camera has for some reason lost connection with mainboard. This might happen after software upgrade.
Solution: If this happens, a complete power reset is recommended. Remove cable, re-attach cable.