Configuration guide for IP Hotline Station - AlphaCom mode

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IP Hotline Station

This article is applicable for the INCA based and the Turbine based IP Hotline station, used in AlphaCom mode.

Hotline function

Hookswitch status

The handset hook-switch is connected to input 1 on the IP Station Board. An event must be created that reports correct handset status to the AlphaCom.

In AlphaPro, Users & Stations window, select the Events button, press Insert and enter an event with the following properties:

When input 1 (= DAK 11) is activated on station 144, the off-hook and on-hook status is reported to the AlphaCom

The action string is: %chg($HOFF %1.ref,$HON %1.ref)

Hotline Call

Enable the hotline function by selecting the hotline station in the listbox in Users & Stations, select the Station Type tab, and check the Hotline flag:

Enable the Hotline Call flag

In Users & Stations, select the DAK button, and enter the call destination on DAK 7 (= Off-hook):

Call station 321 when lifting the handset

If the hotline call should generate a Call Request instead, enter "I 623 I xxx" on DAK 7, where xxx is the target station. If the Call Request should be cleared when replacing the handset, enter "I626 I xxx" on DAK 8, else leave DAK 8 blank.

Send Call Request to station 101 when lifting the handset, delete the Call request when replacing the handset

Hotline Call Delay

By default there is a 5.0 second delay from the handset is lifted until the call is placed. Often you want the call to be placed immediately. To change the delay time, select Exchange & System > System > Calls and Options.

Default hotline delay is 5.0 sec. Change from 50 to 0 for immediate call

Additional Call Indication (optional)

The built-in relay in the IP Hotline Station can be used to operate an additional call indication device, such as a rotary light.

Additional Call Indication by rotary light

Additional equipment required:

  • Rotary light 24VDC (Item 300 6102 041)
  • IRR-3 relay box (Item 102 0600 992)
  • 24VDC power supply (Minimum 3A)

Connection diagram:

Detailed connection diagram


The built-in relay in the IP Hotline Station is controlled by the RCO command in the event handler.

To map the relay of the IP Station to a logical RCO, select Exchange & System -> RCO. Pick a free RCO, select Change and set the RCO Type = Station, enter the physical number of the IP Station, and set pin number = 1.

The relay of IP Station 146 is mapped to RCO 12.
Image shows configuration for Turbine based IP Hotline Station.

The relay of IP Station 146 is mapped to RCO 12.
Image shows configuration for INCA based IP Hotline Station.

In Users & Stations, select the IP Hotline Statione from the list box, then press Events, and Insert a new event with the following properties. This will cause the relay to operate during the ringing of an incoming call.

When station 146 receives a call in private ringing mode, RCO 12 will be operated. This will again operate the relay and the rotary light.