Grandstream GXV3240 (Pulse)

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Grandstream GXV3240 IP Phone in PULSE system

This article describes how to set up the IP Video Phone Grandstream GXV3240 to operate in a PULSE system. The Grandstream phone can be used for audio only, or it can also be used to show the video image from a Vingtor-Stentofon Video Door Station.

Pulse Server configuration

A SIP phone license is required on the Pulse Server, and a SIP User account must be defined in the Pulse Server in order for the SIP phone to register.

Configuration of the Grandstream phone

Software requirement

To support video software v. or later should be used in the GXV 3240 phone.

NOTE: In GXV3240 firmware there is a videocall issue. Video will show during ringing, but disappears when the call is answered.

Network settings

  1. Power up the phone
  2. On the touch screen, select Settings > About phone > Network status to find the IP address.
  3. Open a web browser on your computer, enter the IP address into the addres bar (e.g. "" or "") and click Enter.
  4. Enter the user name (default: admin) and password (default: admin) in the pop-up dialogue box and click Login
  5. Select Network Settings > Maintenance to configure the phone to use DHCP (obtain an IP address automatically) or Static IP address.
Network settings in Grandstream GXV3240

SIP account

  1. Select Account 1 > General Settings
  2. Account active: Check "Yes"
  3. Account name: Is shown in the LCD screen to identify the account
  4. SIP Server: The Pulse server IP address
  5. SIP User ID: Must match with the directory number entered in the Pulse server
  6. SIP Authentication ID: This ID is identical to the "SIP User ID"
  7. Name: This text is shown as Caller ID when placing a call
Setting up a SIP account in Grandstream GXV3240

Make sure the DialPlan is set to allow any outgoing call:

  1. Select Account 1 > Call Settings
  2. Set DialPlan = { x+ | \+x+ | *x+ | *xx*x+ }
{ x+ | \+x+ | *x+ | *xx*x+ } means all calls are allowed to go through
Setting the DialPlan for Grandstream GXV3240

Configuration for Video

The Grandstream phone can be configured to show video image from the following Video Door Stations:

The video is streamed in MJPEG format directly from the camera to the Grandstream phone. The Pulse Server is not involved in the video stream. The cameras must have a static IP address. The Grandstream phone supports up to 30 cameras.

The directory number of the Video Door Station must be defined in Grandstream phone, together with the URL of the camera in the Video Door Station. When a call is received, the phone will look up in this Camera List, and find the correct URL for the associated intercom.

  • In Account > Call Settings , select Account 1
  • Press the button Configure Door System to open the Camera List
Open the Camera List to define camera URL and directory numbers

  • In the Camera List, enter the camera URL and the directory number of the Video Door station:
Enter the camera URL and the directory number of the Video Door station in the Grandstream phone

Which URL to use depends on the type/model of Video Door Station being used:

  • Turbine Compact IP Video - TCIV: http://<IP address of the camera>:8090/mjpg/video.mjpg
    • Example:
  • IP Video Door Station - 1401110100 (CP-CAM camera): http://<IP address of the camera>/mjpg/video.mjpg
    • Example:
  • IP Video Door Station - 1401110200 (Axis camera): http://<IP address of the camera>/axis-cgi/mjpg/video.cgi
    • Example:

Door Opening feature (optional)

During conversation with the Turbine Video Station TCIV the integrated relay of the station can be operated by pressing a digit (default: digit 6) on the phone. As the phone by default is using DTMF signaling by RFC 2833, and this is supported by the Turbine range of stations, no further settings are required in the phone.

If the phone should operate the relay in other types of IP Substations (non-Turbine), the phone must be set to signal DTMF by SIP INFO.

  • Click on Account 1 > Codec Settings, and check DTMF via "SIP INFO":
Setting DTMF via SIP INFO

Camera Configuration

TCIV - Configuration of the camera

  • Log on to the TCIV station (default username: admin, password: alphaadmin)
  • Select SIP Configuration > Video Settings, and set:
    • Video mode: MJPG HTTP
    • Camera IP address and port: 8090 (if you use a different port number, the URL used in the phone Camera list must be changed accordingly)
    • Resolution and fps: 480P 15fps
Video setting in TCIV

IP Video Door Station 1401110100 - Configuration of the CP-CAM camera

In the camera the authentication for the image/video display has to be deactivated.

  • Log on to the CP-CAM camera (default username: admin, password: 1234)
  • SelectSystem Settings > Network > System, and change the "Authentication required for Picture/Video" to "No".
Switch off the authentication.

Set the resolution to 640 x 480 pixels:

  • SelectSystem Settings > Camera, and set "Mode" to VGA (640 x 480).
Set resolution to VGA 640 x 480.

IP Video Door Station 1401110200 - Configuration of the Axis camera

  • Log on to the Axis camera (default username: root, password: 1234)
  • Select Setup > Video > Video Stream and change the resolution to 640 x 480 pixels:
Set resolution to 640 x 480.