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Difference between revisions of "1-3c. IP Stations – SoftClient (solution)"

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=== Install and configure the SoftClient ===
 
=== Install and configure the SoftClient ===
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* Connect the IP Flush Master station to the PoE switch
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* Download the file '''SoftClientSetup.msi''' from e.g. [[Downloads|Wiki download page]] or from Partnernet,  and install it on the PC
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* Select '''Setup''' to enter the off-line menu. Password: 1851
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* If not already done, change the IP address of the PC to 10.1.10.90, and subnet mask 255.255.0.0
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* Step to the menu selection '''IP Settings''' and enter the following parameters (''IPgw'' is not relevant here):
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* Start the SoftClient, and select '''File''' -> '''Preferences''', and set these parameters:
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[[File:1-3a solution1.png|thumb|left|250px|Off-line menu: IP settings]]
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[[File:1-3c solution1.PNG|thumb|left|250px|SoftClient: File -> Preferences window]]
 
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* When prompted, '''Save''' the changes. When asked for "Restart now" you can select "No".
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* '''Save Settings'''
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* Step to the menu selection '''AlphaCom IP''' and enter the following parameters:
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* Select '''Configure Audio Device''' to adjust speaker and microphone levels
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[[File:1-3a solution2.png|thumb|left|250px|Off-line menu: AlphaCom settings]]
 
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* When prompted, '''Save''' the changes.
 
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* Step to the menu selection '''Restart''' and activate a restart of the station
 
  
 
===Configure the AlphaCom XE===
 
===Configure the AlphaCom XE===
 
*In AlphaPro go to '''Users & Stations''', and select physical number 40; 140 Station 40
 
*In AlphaPro go to '''Users & Stations''', and select physical number 40; 140 Station 40
 
*Use the section on the right and change the configuration as follows:
 
*Use the section on the right and change the configuration as follows:
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[[File:1-3c solution5.png|thumb|left|400px|AlphaPro: Users & Stations window]]
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[[File:1-3c solution2.PNG|thumb|left|400px|AlphaPro: Users & Stations window]]
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*In AlphaPro go to '''Users & Stations''', and select physical number 38; 138 Station 38
 
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*Use the section on the right and change the configuration as follows:
 
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[[File:1-3a solution6.png|thumb|left|400px|AlphaPro: Users & Stations window]]
 
 
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=== Troubleshooting ===
 
=== Troubleshooting ===
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* If the IP station does not register, check the following:
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* If the SoftClient does not register, check the following:
 
** In AlphaWeb, System Configuration -> Filters, verify that port for '''IP Stations''' and '''VoIP Audio''' is enabled  
 
** In AlphaWeb, System Configuration -> Filters, verify that port for '''IP Stations''' and '''VoIP Audio''' is enabled  
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** In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the IP stations
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** In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the SoftClient
 
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===Related articles ===
 
===Related articles ===
 
* [[1-3c. IP Stations – SoftClient (practice)]]
 
* [[1-3c. IP Stations – SoftClient (practice)]]
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[[Category: AlphaCom practice]]

Latest revision as of 10:04, 30 June 2022

System configuration



Install and configure the SoftClient

  • Download the file SoftClientSetup.msi from e.g. Wiki download page or from Partnernet, and install it on the PC
  • If not already done, change the IP address of the PC to 10.1.10.90, and subnet mask 255.255.0.0
  • Start the SoftClient, and select File -> Preferences, and set these parameters:
SoftClient: File -> Preferences window


  • Save Settings
  • Select Configure Audio Device to adjust speaker and microphone levels

Configure the AlphaCom XE

  • In AlphaPro go to Users & Stations, and select physical number 40; 140 Station 40
  • Use the section on the right and change the configuration as follows:
AlphaPro: Users & Stations window


  • Send the changes to the AlphaCom XE

SendChg.PNG

Troubleshooting

  • If the SoftClient does not register, check the following:
    • In AlphaWeb, System Configuration -> Filters, verify that port for IP Stations and VoIP Audio is enabled
    • In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for the SoftClient





Related articles

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