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Difference between revisions of "Delayed Reporting of Line Errors"

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(Configure Station Error reporting in Event Handler)
(Configure Station Error reporting in Event Handler)
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Station errors are reported in the [[Event Handler]] as [[Faulty Station Line (Event Type)|Event 13 - Faulty Station Line]].
 
Station errors are reported in the [[Event Handler]] as [[Faulty Station Line (Event Type)|Event 13 - Faulty Station Line]].
  
When a station error is detected by AlphaCom, the event 13 goes ON. A timer can then be started. When the station error goes away, the event 13 goes OFF, and the timer is stopped. If the the timer times out, an Station Error will be reported.
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When a station error is detected by AlphaCom, the event 13 goes ON. A timer can then be started. When the station error goes away, the event 13 goes OFF, and the timer is stopped. If the error is not OK within the preset time, the timer will time out, and trigger event [[Event Timeout (Event Type)|21 - Event Timeout]]. This event is used to generate error reports.
 
[[Image:DelayedLineError1.PNG|thumb|500px|The Exchange & System > Start (and stop( a 60.0 second timer when Station error is detected|none]]
 
[[Image:DelayedLineError1.PNG|thumb|500px|The Exchange & System > Start (and stop( a 60.0 second timer when Station error is detected|none]]
  
 
[[Image:DelayedLineError2.PNG|thumb|500px|Send message to station 101, and to Ssystem Log if error is not OK within the preset time|none]]
 
[[Image:DelayedLineError2.PNG|thumb|500px|Send message to station 101, and to Ssystem Log if error is not OK within the preset time|none]]

Revision as of 17:22, 15 November 2018

AlphaCom icon 300px.png

By default station errors are reported more or less instantly when the AlphaCom server looses connection to an IP Station, or if there is an error on the analog ASLT station line.

Sometimes it could be convenient to delay the reporting, for example if there is maintenance work in the IP network, repatching of cables etc.

This article describes how to disable the default reporting, and how to use customized error reporting using the Event Handler instead.

Disable default Line Error reporting

Disable reporting to station

Station errors are by default sent to station on physical number 1. From AlphaPro one can disable this reporting.

Go to the Exchange & System > RCI > Faults window, select Fault Line > Change, and delete the MST command in the ON Action field.

The Exchange & System > RCI > Faults window

Disable reporting to System Log

Station errors are by default sent to the System log. From AlphaPro one can disable this reporting.

Go to the Exchange & System > System > Logs and Errors window. Under "System Log", uncheck Line Error.

The Exchange & System > System > Logs and Errors window


Configure Station Error reporting in Event Handler

Station errors are reported in the Event Handler as Event 13 - Faulty Station Line.

When a station error is detected by AlphaCom, the event 13 goes ON. A timer can then be started. When the station error goes away, the event 13 goes OFF, and the timer is stopped. If the error is not OK within the preset time, the timer will time out, and trigger event 21 - Event Timeout. This event is used to generate error reports.

The Exchange & System > Start (and stop( a 60.0 second timer when Station error is detected
Send message to station 101, and to Ssystem Log if error is not OK within the preset time